20% Discount on Facilitation Coaching
Facilitating an upcoming meeting? Get assistance in your planning or some intensive one-on-one feedback.
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Upcoming Classes
The
Effective Facilitator
April 15-17 Dallas
April 22-24 Atlanta
May 20-22 Atlanta
June 3-5 Chicago
June 10-12 DC
June 24-26 Atlanta
Advanced Facilitation
April 30-May 1 Atlanta
The Effective Consultant
May 6-8 Atlanta
From Management to Leadership
May 13-15
Atlanta
Strategic Planning
June 17-18 Atlanta
The Effective Communicator
June 27 Atlanta
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Leadership Strategies is a national leader in meeting facilitation, facilitator training, consulting skills, leadership skills and soft skills training for information technology professionals.
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Welcome to the Leadership Strategies newsletter! In each issue, we'll bring you informative articles, helpful tips, and valuable discounts on our products and services.
Best Practice Tip for this Issue: Responding to Questions Effectively. Whether you are giving a presentation, discussing a project with your boss, or responding to a customer's request for information, answering questions effectively is one of the keys to successful communication. When answering a question posed to you, remember to PAC it - Playback, Answer, Confirm.
Begin with a Playback - repeat or summarize the question to make sure you have clearly understood it. Then, Answer the question as clearly as possible. Try to give your end point first, and then give any supporting data that is necessary to clarify your answer. Finally, Confirm that you have answered the question to the asker's satisfaction. Nothing is more frustrating than having someone give a great answer, but not the answer to the question that was asked.
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| For Leaders: Building Trust | | | Your employees want more freedom and autonomy. But if you give up control you might not get the results you desire. How can you build the trust you need to empower your team? Understanding the different dimensions of trust is the key to ...
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| For Facilitators: The Five Ps of Preparation | | | As the old saying goes, if you fail to plan, you plan to fail. So what does it take to plan for a facilitated interaction? Whether you are preparing for requirements gathering, conflict resolution, or team building, the secret to preparation is the same: you must achieve a clear understanding of the "five Ps." The first "P" stands for ...
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| For IT Professionals: The Soft Stuff is the Hard Stuff! | | | You know what technical skills you need to advance your career. But what about the soft skills? Our experience with training top IT companies is that the stronger IT professionals have honed such soft skills as ...
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| For Strategic Planners: The Difference Between Mission and Vision | | | What is the difference between a mission statement and a vision statement? Do you need both? How do you know if you have good ones? At Leadership Strategies, we believe the difference between mission and vision is significant. A great mission statement includes ...
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| Client Success Story: Strengthening the United Way | | | In September 2000, United Way of America's Board of Governors established the Task Force on Strengthening the United Way System with one goal in mind: to strengthen the United Way system for the 1400 local United Ways and the communities they serve. Management consulting firm McKinsey & Company served as resource advisors. Leadership Strategies facilitated the Task Force of top corporate and non- profit leaders through its work processes. In an in- depth interview, Alyce Walker, the Executive Vice President of Organization Transformation for the United Way, described how the team was able to achieve its goal. "Believe me, this was a daunting task ...
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