In This Issue For Facilitators: Facilitation Framework for Board Development For Leaders: What Makes Employees Mad? For Consultants and IT Professionals: Avoid the Expectations Gap For Strategic Planners: Execution Pitfalls Client Success Story: Scotiabank The PDI Difference Spotlight: National Facilitator Database Would you like to get published? This Issue's Special: 10% Discount on Strategic Planning Assessment Review Are you tired of focusing your time and effort and future (and that of your staff) on your annual strategic plan - only to have it end up as a paperweight or doorstop? When was the last time you actually read - and implemented - the steps in your current strategic plan? Ensure that your plan still makes sense in our current market conditions. Call Leadership Strategies for a strategic plan assessment. We'll review the 20 Essentials of a Successful Strategic Plan and provide a written analysis of its strengths and identify the key areas for improvement. Mention the March/April newsletter and receive a 10% discount! Upcoming Classes The Effective Facilitator 4-Day Mar 28-31 Atlanta Apr 25-28 Atlanta May 9-12 Washington DC May 23-26 Atlanta Jun 27-30 Atlanta Streamlined 3-Day Mar 7-9 Chicago Mar 21-23 Los Angeles NEW! Apr 5-7 Denver Apr 18-20 Dallas Jun 6-8 Chicago Jun 20-22 Los Angeles Accelerated 2-Day Mar 21-22 Seattle Apr 4-5 Vancouver May 19-20 Calgary Jun 16-17 Seattlev Facilitator Certification Dec 15-16 Atlanta Advanced Facilitation Mar 2-3 Atlanta Sep 8-9 Atlanta Facilitating IT Sessions Apr 21 Dallas Apr 29 Atlanta The Effective Consultant May 2-4 Atlanta May 16-18 Chicago Jun 13-15 Dallas The Effective Communicator Jul 1 Atlanta Strategic Planning Aug 11-12 Atlanta From Management to Leadership Oct 17-19 Atlanta See the entire Public Class Schedule Click here to register online now for a public class or call us at 1.800.824.2850 about a private on-site class! Leadership Strategies is a national leader in meeting facilitation, facilitator training, consulting skills, leadership skills and soft skills training for information technology professionals.

Greetings! Best Practice Tip for this Issue: Reviewing Action Items At the close of the session, review the Action List to remind participants of actions that still need to be taken. Make sure that each action on the list is assigned to an individual in the room and ask that person to establish a date by when the action should be completed. If the action is better performed by someone outside the room, assign the action to a person of authority in the room whose responsibility it is to delegate the action and to ensure that it is accomplished. To learn more about reviewing action items, register for The Effective Facilitator course! For more details, call (800) 824- 2850. For Facilitators: A Facilitation Framework for Board Development This article presents three proven frameworks for facilitating board development sessions: boundary conditions, rules of... Click here to continue For Leaders: What Makes Employees Mad? Picture your employees holding two buckets of water, one in each hand. Label the first bucket... Click here to continue For Consultants and IT Professionals: Avoid the Expectations Gap The expectations gap is a painful experience that most consultants have encountered at some point in their career. You know how it works. The project starts out a little slow at first. But then... Click here to continue For Strategic Planners: Execution Pitfalls "How do I move this plan from paper to execution?" So asks the CEO of a medium-size service organization. He is frustrated. His organization is nearing the completion of the second year of a three- year plan and is preparing to hold the annual update retreat to review progress and make adjustments for the third year... Click here to continue Client Success Story: Scotiabank Thank you so much for taking time and demonstrating through your actions that you care about... Click here to continue The PDI Difference PDI stands for Practical/Dynamic/Interactive. It's what sets Leadership Strategies above the rest. The PDI Difference can be seen in every aspect of what we do. Practical Methods that Produce Results: We use proven methods and techniques in both our training classes and our facilitated sessions. Each and every session is carefully planned and executed with precision to ensure consistent results that apply to real-life situations - and produce measurable results. Dynamic Energy that Keeps You Engaged: Our facilitators operate on "Level 3" energy so participants are engaged from beginning to end. No doodling in our sessions! We also use a wide variety of techniques to keep the interest high and be sure everyone contributes their best ideas. Interactive - Proven Methods for Successful Integration and Application: In our facilitated sessions, our trained facilitators set people up in teams to enhance collaboration and ideas that work from every angle. In our training sessions, it's "practice, practice, practice" so participants learn by doing it themselves, by critiquing others in the class, and receiving immediate feedback from the instructor. Learn more about The PDI Difference Spotlight: National Facilitator Database Are you looking for a facilitator for an upcoming session, and don't have a clue where to start? Or, maybe you're a facilitator with great skills and experience looking for clients. In either case, we can help. The National Facilitator Database does both. For details, click here. NFDB.com is managed by Leadership Strategies. If you have any questions or would like to speak with one of our Client Relationship Managers, you can call 800-824-2850. Or, click here to email your questions. Would you like to get published? Do you have proven strategies on Facilitation, Leadership, IT/Consulting or Strategic Planning that you would like to share in an upcoming newsletter issue? We'd love to hear from you. Each article should be 750-1,000 words. Include your contact information and a 30- to 60-word byline. Click here to email your articles to us.

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