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 Facilitation, Training and Leadership Resources
 Secrets of Facilitation reveals the principles and techniques effective facilitators use to produce amazing results through groups. The author identifies 60 secrets that separate great facilitators from good ones. He then puts you right in the room through his case studies and numerous sample dialogues, so you can see and experience the techniques in action! |
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Asking the Right QuestionsOur relationships with clients can be strained because we don't understand, or misunderstand, their critical objectives. Unfortunately, clients don't always tell us what their objectives are. If we proceed without a clear target, we might still meet their needs. But, we might also miss their objectives entirely. In our experience, the key tool for understanding client objectives is asking the right questions! When gathering information about a potential project from your clients, consider the following question matrix as a guide: The free period for this article has expired. To purchase this article, click here. |
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