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Secrets of Facilitation reveals the principles and techniques effective facilitators use to produce amazing results through groups. The author identifies 60 secrets that separate great facilitators from good ones. He then puts you right in the room through his case studies and numerous sample dialogues, so you can see and experience the techniques in action!

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Five Best Practices for Capturing Best Practices

Guest Author: Russell Allen Zech

Many more businesses today are organizing by project. Trends such as shorter product life cycles, improved productivity, technology convergence and service bundling all recommend a project or task team organization. Unfortunately, organization by project can compartmentalize an enterprise's result and process improvements. There is a risk that valuable best practice information will be filed at project closeout never to be seen again. Only the project team members may be left to informally pass along what they learned. If they themselves do not survive the project closeout, they pass along your potential best practices to your competitors.

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