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 Facilitation, Training and Leadership Resources
 Secrets of Facilitation reveals the principles and techniques effective facilitators use to produce amazing results through groups. The author identifies 60 secrets that separate great facilitators from good ones. He then puts you right in the room through his case studies and numerous sample dialogues, so you can see and experience the techniques in action! |
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Do You Give a GIFT When You Praise?By Michael Wilkinson, CMF, CPFDo you give a GIFT when you praise? I don't mean a book, a gift certificate, or something tangible. I mean, do you praise in such a way that your people really feel appreciated? This was a lesson I learned the hard way. About a decade ago, one of our facilitators received a letter of praise from a client. Let's say the name of the client was Q-Health Systems. The next time I ran into the facilitator, I said, "I saw the Q-Health letter. Great job." In a different conversation with the same person a few weeks later, the facilitator mentioned to me, "You really should praise people more." I was surprised at the comment, and, just by way of an example reminded the person of the praise that I had given related to the Q-Health letter. The facilitator said, "That was praise?" I was shocked at the question. The free period for this article has expired. To purchase this article, click here. |
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