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Secrets of Facilitation reveals the principles and techniques effective facilitators use to produce amazing results through groups. The author identifies 60 secrets that separate great facilitators from good ones. He then puts you right in the room through his case studies and numerous sample dialogues, so you can see and experience the techniques in action!

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Identify Your Critical Success Factors

Objectives define the key outcomes you desire to achieve. However, a mistake people often make is jumping straight to developing strategies after they have identified their desired outcomes. At Leadership Strategies, we recommend a different approach.

After developing objectives, we recommend taking the time to understand the critical success factors (CSFs) that must be controlled in order to achieve those objectives. By identifying your CSFs, you will have a much clearer understanding of the key strategies necessary to achieve your objectives.

What are critical success factors?

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