The Secrets of Facilitation reveals the principles and techniques effective facilitators use to produce amazing results through groups. The author identifies 60 secrets that separate great facilitators from good ones. He then puts you right in the room through his case studies and numerous sample dialogues, so you can see and experience the techniques in action!

At last there is a practical, hands-on guide for anyone who works with groups or teams. This book delivers!
-- Ann Herrmann-Nehdi, CEO Hermann Brain Dominance

• 320 Pages

• 60 Secrets

• 50+ Dialogues

• 13 Chapers

• Case Studies

• Sample Agendas

• Quick Tips

• And Much More...

In my career, I've seen many, many facilitators. Wilkinson is the best. 'The Secrets' explain why.
-- Len Roberts, CEO, RadioShack

During his 20 years in facilitation, Michael Wilkinson has facilitated over 300 sessions and trained hundreds of facilitators around the globe. He has been awarded the prestigious Certified Master Facilitator designation and was named Facilitator of the Year in 2003 by the Southeast Association of Facilitators.

Looking for Answers? This Book Delivers...

• What are the most important steps in planning for a facilitated meeting?

• How do you phrase questions that ignite a bonfire of responses?

• What are the four most important things to do in the opening?

• How do you gain buy-in to the agenda?

• What should you do at the beginning of every agenda item to get the group focused?

• How do you give directions that are accurate, clear and concise?

We have trained over 100 leaders and business analysts in 'The Secrets.' Great facilitation works.
-- Peter Scott, MLC - National Australia Bank

• How do you maintain energy throughout a session?

• What are strategies you can take prior to the session to prevent dysfunctional behavior?

• How do you address dysfunctions such as the drop-out, the nay-sayer, the whisperer, the verbal attacker?

This book shares 'The Secrets' that have been the basis of my facilitation practice for over a decade.
-- Kerri McBride, Past International Chair
International Association of Facilitators

• How do you prevent lulls while you are writing and trying to catch up?

• How do you maximize Q&A sessions to ensure that the most important questions get asked?

• What are the three reasons people disagree?

• How do you resolve a disagreement based on different values or experiences?

• What are the most important activities to do before closing a session?

• How do you ensure buy-in and commitment to the decisions made in the meeting?

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