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Secrets of Facilitation reveals the principles and techniques effective facilitators use to produce amazing results through groups. The author identifies 60 secrets that separate great facilitators from good ones. He then puts you right in the room through his case studies and numerous sample dialogues, so you can see and experience the techniques in action!

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The PDI Difference

  • Practical
  • Dynamic
  • Interactive

Linda Ford, Core Team Member

FordDr. Linda Ford is a facilitator and business consultant specializing in strategic planning, organizational culture, and board effectiveness. She is uniquely qualified to facilitate no-nonsense solutions that make organizations work better.  Her 30 years of business experience cover all angles of organizational interaction and she backs that know-how with a masters’ degree and a PhD. 

Linda is especially gifted at capturing, clarifying, and communicating complex ideas. This allows her to guide your team’s dialogue in a way that produces the most meaningful results possible. Her systemic view of organizations enables your team to see what is necessary to drive enduring change.

Many of the lessons of Linda’s business career are found in her book, The Fourth Factor: Managing Corporate Culture.

Ford’s education and experience bring value to our clients through her facilitation and consultation. Her education includes an undergraduate degree in mathematics, masters in Organization Development, and PhD in Human and Organization Systems (Fielding Graduate University, 1992). Linda’s business experience includes fourteen years in large global corporations working in almost every function in the company. She has been successful in field sales, software development, product management, marketing, and line management.

Most recently, in twenty years of business consulting, Linda has worked with organizations to achieve performance outcomes such as:

  • Saving millions of dollars in inventory costs
  • Reducing time to market for new products
  • Turning adequate boards into engines for success and sustainability

Ford is a frequent speaker and educator on topics such as organization dynamics, leadership, and business excellence and is also the Program Director for the Concordia MBA in Austin.

After twenty-five years in Silicon Valley, Linda is back home in Texas. She lives in Austin with her husband, Gary and their two cats.