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 Facilitation, Training and Leadership Resources
 Secrets of Facilitation reveals the principles and techniques effective facilitators use to produce amazing results through groups. The author identifies 60 secrets that separate great facilitators from good ones. He then puts you right in the room through his case studies and numerous sample dialogues, so you can see and experience the techniques in action! |
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Jeff Ross, PrincipalJeff Ross is a Principal with Leadership Strategies, Inc. He is a certified instructor for our firm's flagship course - The Effective Facilitator, and our management excellence course - From Management To Leadership. Jeff's primary focus has been on developing the skills of newly promoted and existing leaders, and facilitating group meetings to discover inconsistencies and implement solutions for organizational change. His expertise has been noted by session participants who have commented on his keen ability to model techniques presented, and create an enthusiastic and enjoyable learning environment. Prior to Leadership Strategies, Inc., Jeff was a Project Manager and Senior Facilitator with Delta Air Lines Inc., responsible for managing the creation, implementation and delivery of leadership development training. He was also certified by Franklin Quest and Blanchard Training & Development, Inc. to facilitate the Time Management and Situational Leadership II courses, respectively. For the past 10 years, Jeff has had extensive public contact and training experience with all levels of management ranging from frontline and mid-level management to senior and executive level management. Jeff received his B.A. in Business Management at Morehouse College in Atlanta, Georgia. |
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