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Secrets of Facilitation reveals the principles and techniques effective facilitators use to produce amazing results through groups. The author identifies 60 secrets that separate great facilitators from good ones. He then puts you right in the room through his case studies and numerous sample dialogues, so you can see and experience the techniques in action!

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September Spore, Core Team Facilitator

September SporeSeptember is one of Leadership Strategies’ West Coast Core Facilitators and a certified instructor for our flagship facilitation course, The Effective Facilitator.  She has experience facilitating all levels of organizations from executives, department/process teams, salaried staff, to hourly operations employees.  September has over 20 years of corporate, consulting and coaching experience with small, medium, and Fortune 500 companies. 

September’s facilitation experience includes:

Corporate Strategy Future State Process Visions (reengineering) Current State Process Analysis
New Product Implementations Business User IT Requirements Annual Strategy Retreats
General Meetings Issues Resolutions Project Planning

Beyond facilitation, September focuses on the people side of corporate change.  She specializes in organizational and individual change management in support of key strategic initiatives involving process, technology, and M&A changes. September also works with companies to strengthen organizational design; align corporate-individual measures and compensation, implement rewards programs; optimize job fit, install high performance teams, enhance leader and manager skills, and improve individual performance with one-on-one coaching. September’s passion is to serve as a creative, knowledgeable business change advisor for executives ready to blow the doors off business as usual. Her clients range from $3 M to $11 B in revenue. 

September was a Senior Manager at Ernst & Young LLP, in the management consulting practice. She delivered process re-engineering and performance management services, including engagement and project management, to Fortune 100 consulting clients in the U.S. and Europe. September also served as the Ernst & Young’s National Cost and Performance Improvement Service Line Leader with responsibility for creating, launching, and training performance management consulting services throughout E&Y offices in the United States.  From 1997-2000 September lead E&Y’s Entrepreneurial and Middle Market Consulting Practice in Phoenix, Arizona. Prior to Ernst & Young, she was a financial and cost analyst with Ford Motor Company.

September has a MBA from the University of Michigan and certifications in organizational change management and neuro-linguistic coaching. September has an in-depth understanding of resistance to change with proven techniques for eliminating it. She leverages her combination of knowledge and experience in process re-engineering, organizational design, performance measurement, group facilitation, and change management to achieve dramatic bottom-line business results.