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Facilitation, Training and Leadership Resources


Secrets of Facilitation reveals the principles and techniques effective facilitators use to produce amazing results through groups. The author identifies 60 secrets that separate great facilitators from good ones. He then puts you right in the room through his case studies and numerous sample dialogues, so you can see and experience the techniques in action!

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The PDI Difference

  • Practical
  • Dynamic
  • Interactive

Cynthia Waisner

Cynthia Waisner has more than fifteen years of diverse professional experience in environments ranging from Fortune 50 manufacturers (e.g., Ford Motor Co.) to regional health care organizations (e.g., Visiting Nurse Services of Connecticut). She has the insight, credibility, gravitas and intellectual flexibility to facilitate transformational change at the enterprise, team and individual levels. 

Cynthia’s primary practice areas include:

  1. Assessing, designing, delivering and evaluating planned strategies for improving individual, team and enterprise effectiveness
  2. Developing and delivering customized training programs to meet organizational goals & objectives
  3. Facilitating transformational change and strategy formulation & implementation
  4. Providing OD, senior team development, leadership / management development, human resource development and executive coaching
  5. Developing and facilitating high-impact executive and team retreats

 

She has developed and taught graduate and undergraduate courses in marketing, management and organizational behavior as an adjunct member of the faculties of several colleges.

EDUCATION

Ph.D. in progress, Leadership and Change, Antioch University, (expected 2008)

M.B.A., Marketing Concentration, Case Western Reserve University, 1987
Merit-based Full Tuition Scholarship; Beta Gamma Sigma

Graduate Coursework in Education, Kent State University, 1981

B.S., Music Education & Music Therapy, Case Western Reserve University, 1979
Presidential Merit Scholarship

CERTIFICATIONS

  1. Senior Professional in Human Resources (SPHR)
  2. Mediation Training Institute (Certified Trainer of Managing Workplace Conflict)
  3. Achieve Global
  4. Situational Leadership II® (trained facilitator)
  5. DDI
  6. DiSC® (licensed distributor)
  7. Trained in Future Search methodology

Client Reports
Clients consistently evaluate her performance as exceptional.

“I would not have believed that this group of individuals could have gotten this far in this amount of time.  We couldn’t have done it without you!”     (CEO, Global Consumer Products Company)

“As always, Cynthia, it was a great pleasure to work with such a consummate professional. Our two-day team launch event was a major success.  Thanks!”        (Team Leader, Professional Association)

“I wanted you to know how much I gained from the two-day retreat this week.  I feel energized and came back with a lot of tangible ideas I can share with supervisory staff and put into effect immediately.  You always go into these things a little fearful, but this one felt so good!”     (Nurse Manager, Home Care Health Agency)

Clients include: Aero Products International; Ford Motor Company; Michigan Guaranty Agency; State of Michigan; Sunbeam Household Products Group; Sunbeam, International; Anglican Communion Network; Association of Theological Schools; Episcopal Diocese of Pittsburgh; Hayes Company; The Wichita Eagle; and Visiting Nurses Services of Connecticut