Leadership Strategies - The Facilitation Company

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Name of course you're interested in bringing on-site and why

The PDI Difference

Practical
Dynamic
Interactive

The Effective Consultant

Get the techniques you need to successfully address client needs every time!

Why it Works

This course provides a structured framework for consulting, with foundation techniques and client handling strategies for each stage of the consulting process. Our well-known PDI (practical, dynamic and interactive) methodology is the basis for our highly effective course format including a highly interactive case study providing the opportunity to solve a real life client problem during the course.

Public Class Opportunities for this Course

Learn How To

Manage client relationships effectively and achieve results for clients. Build critical skills to increase credibility, improve communication and manage expectations. Apply the right processes through a comprehensive framework for all stages of the consulting process, from defining client needs to running a project and reviewing results.

Listen to client requests and ask key questions to help clients discover their real needs
Gain client confidence and maintain a trusting relationship
Communicate effectively with clients about status, issues and challenges
Uncover the common barriers to team success and prevention strategies
Develop and present convincing recommendations that address key client objectives
Set appropriate expectations with client and manage them throughout the project life cycle
Respond effectively to reasonable and unreasonable requests from clients

Ideal For

Internal and external consultants and individuals whose roles require a consultative style.

Objectives

Define "consulting" and the distinguishing characteristics of an Effective Consultant
Supply a structured framework for the consulting process
Provide success strategies for each stage in the consulting process
Provide key strategies for building and maintaining strong client relationships
Provide an opportunity for participants to exercise their skills through structured exercises and feedback sessions

Duration

3 Days

Next Actions

Attend a FREE webinar - Effective Consulting

Download a pdf with details for this course

Public opportunities for this course

Facilitation Training:

Give us 4 days and learn 100+ techniques,
with 6 practices, feedback and videotaping

"Two days after completing your class, I initiated format changes in our weekly status meetings. The results were very impressive. Not only did we accomplish more in the same amount of time, but the efficient pace of the meeting kept dysfunctional behavior at bay. I must exclaim, Hallelujah!!"
Mary N. Eby
Q.A. Analyst for American Software USA, Inc.