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The PDI Difference

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Webinars from Leadership Strategies

Click on the webinar title below for a description.

Facilitation Skills for Trainers - 8/12/2010
2pm EST | 1pm 10am EST
Register Now
Intro to Facilitating Groups - 9/23/2010
2pm EST | 1pm 10am EST
Register Now

An Introduction to CustomerCentric Selling

Contact us to hold one for your organization!

Strategic Planning

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DISC Communication Styles Contact us to hold one for your organization!

Webinar Descriptions

Buying Styles: Selling the Way Your Customer Buys


Sales people lose revenue every day because they sell in their own style rather than selling in their customer's buying style-and then wonder why they lost the sale! What if you knew the four basic buying styles and how to adjust your style when selling to each?

In this 60-minute webinar, we provide an overview of the Leadership Strategies tools you can put to use right away, enabling you to recognize why your selling approach causes certain people to move to action, while the same approach turns others away! Unlock powerful catalysts designed to create effective customer and teambuilding skills that help participants understand themselves and others. Organization representatives seeking to enhance their effectiveness in selling their products, entire sales forces, associations, financial planners, law firms, franchise organizations, customer service call centers, consultants, and organizations employing sales people without rigorous training will find this webinar can help reveal their own natural buying style, recognize the unspoken clues that reveal another person’s style and provide a storehouse of proven methods that allow you to adapt your style to fit the needs of others and increase your sales ability.

Coaching Individuals and Teams: Enhancing Performance, Leadership and Execution


You know your people are capable of more and you want to harness that capacity for higher performance.  What better time than now to make it happen!

In this 60-minute webinar learn the coaching skills necessary to maximize team performance. Build supporting, productive relationships by challenging your team to take on stretch goals and motivating them through their fears. Align your people with your business strategy and enable them to deliver the results necessary to achieve their objectives.

DISC Communication Styles: Improving communication that impacts your career success!


Wouldn't it be great to have your spouse or co-workers knowledgeable about DISC too? Here's your opportunity to help increase one-on-one communication effectiveness with peers, subordinates, clients and friends. Participants in this for-fee webinar receive their customized 24-page report after completing the DISC assessment online (about 12 minutes). The day of the webinar, we send you the results in a customized 24-page report. The webinar explains DISC, how to interpret your graph, and methods for adapting your style to be more effective with others. When combined, using the tools naturally leads to greater career success.

An Introduction to Facilitating Groups – The Secrets of Facilitation


Your executive team will be holding a two-day, off-site planning meeting and your boss has just asked you to facilitate the session. Now you lead pretty good meetings and have decent presentation skills, but facilitation is a new skill and you have a lot of questions. What do you do to prepare? How do you get them engaged right from the beginning? What process do you take them through? How do you keep them focused on the topic? What do you do if someone goes dysfunctional? What if there is a major disagreement that you can’t get them through? How do you make sure they get the results they are looking for?

In this 90-minute webinar, we provide you an overview of the Leadership Strategies facilitation approach and share with you over a dozen tools and techniques that you can use right away. Whether you facilitate focus groups, executive sessions, community gatherings or task forces doing strategy development, issue resolution, requirements analysis, process improvement, or simply action planning, this webinar will give you a comprehensive approach for working with groups.

Facilitative Training Skills: Creating the Dynamic Experience


Experienced trainers no doubt at one time or another find themselves standing before groups whose dynamics are all over the board. Wouldn’t it be great to have the tools to regain control of the room every time? Everyone has an opinion, ideas have to be handled, varying learning styles must be taken into account and you’ve got to delineate difficult questions being thrown at you at warp speed. How do trainers handle these challenges in an efficient, effective and enthusiastic manner?

In this 90-minute webinar, we provide an overview of the Leadership Strategies facilitation training approach that you can use right away. Learn about cutting-edge tools designed to make sessions even more engaging. These proven techniques can transform the way audiences receive and apply training class material. Whether you are a training manager or consultant, subject matter expert who relates information, human resource manager, volunteer trainer, or someone who regularly leads training sessions, this webinar will give you a comprehensive approach for powerfully influencing group learning.

More Than a Manager: Facilitation Strategies for Effective Leaders


Are you a manager or a leader? Today’s fast paced business environment requires managers and leaders to develop and implement successful leadership skills. All too often, managers are well-versed in “how” to complete tasks—on time and within budget—yet lack the critical success factors necessary to move into the arena where successful interaction with their team, their bosses and even their customers produces measurable results. Leaders do not develop overnight.

In this 90-minute webinar, we provide you an overview of Leadership Strategies three levels that determine your specific leadership focus: from simply delivering your product, to developing your team, to leading your people to realize improved performance. Discover the tools necessary to lead more effectively by learning the value of delegating, grooming and maximizing people’s strengths. Don’t fix your problems, eliminate them! Whether you are a manager, supervisor, department head or responsible for leading an organization, this webinar will give you a comprehensive approach and provide practical techniques used by top executives and highly effective leaders.

Masterful Meetings: Say Goodbye to Unproductive Meetings


Surely you've have sat through them. Those meetings that don't start on time, don't stay on topic and don't resolve critical issues. Have we lowered the bar so much that bad meetings have become the norm? When are they going to stop? How about now?

In this 60-minute webinar, we outline the 4 components of the Masterful Meetings framework. Together these components provide a vehicle for you to ignite a revolution that transforms meetings throughout your entire organization. Our team directs and leads multi-faceted, highly effective training in rapid growth, regulated environments. As facilitators, we are extremely knowledgeable in the latest technology and methodology for developing skilled and motivated professionals who embrace continued growth. Meeting leaders seeking to drastically improve the quality and output of their meetings will want to take advantage of this FREE webinar as will supervisors, managers, product & project managers, total quality facilitators, trainers, strategic planners, business analysts and reengineering teams.

Strategic Planning: Moving From Impractical to Impact-full


"Elegantly simple" is how one participant summed up our Driver's Model - Leadership Strategies approach for strategic planning. Whether you run an organization, division, department, or team, learn the nine components of a strategic plan, the quality checks for each one and success strategies for taking your own team through strategic planning.
Special gift: The day of the webinar, you will be sent an electronic copy of the Facilitator's Guide for Strategic Planning - the 28-page guide Leadership Strategies facilitators use when they facilitate strategic plans!

Imagine bringing your leadership team together for 2 days of concentrated time to develop your organizations strategic plan. What do you do first? Do you start with the mission statement? (No!) How do you get the group to buy into going through the strategic process? What IS the process?

In this 90-minute webinar, we'll provide a step-by-step approach to strategic planning that creates both a broad vision as well as detailed action plans for implementing your work (Yes, there is one!). This webinar includes guidelines for developing a plan, methods for evaluating the quality of that plan, pitfalls to avoid, and a clear understanding of the key components making up a strong strategic document. Leaders, facilitators and representatives of all types of organizations who are seeking to develop viable action plans that accomplish growth objectives or improve current processes won’t want to miss this webinar.

Success Strategies for Internal/External Consultants


Whether you’re an Independent Consultant, internal Project Manager or Business Service Provider, the ultimate goal of any consultant is the same – Client Satisfaction. You must maintain trusting relationships with internal customers and senior managers, understand their business needs, recommend powerful solutions, and inspire your project team to remain committed and take ownership.

But the challenges you frequently face can hinder you’re ability to deliver results. Poorly defined vision and goals. Ineffective project teams. Unrealistic time and cost estimates. Scope changes. Ineffective communication. Poor time management. Unengaged customers and end users.

In this 90-minute e-course you’ll receive an overview of our structured framework for effective consulting, with client handling strategies and techniques for meeting challenges at each stage of the consulting process. Whether you are an internal or external consultant or an individual whose roles require a consultative style, this e-course will give you a comprehensive approach for increasing customer satisfaction, employee performance and revenues.

Topics Covered:

  • Interviewing the Sponsor
  • Setting and Maintaining Scope
  • Writing a Winning Proposal
  • Building Trust / Closing the Deal
  • Managing the Project
  • Managing Client Relationships
  • Understanding DISC Communication Styles
  • Making Recommendations
Ideal for:
Consultants, Project Managers, Analysts, Independent Contractors and Service Providers, any manager whose role requires a consultative style.

*This e-course was adapted from The Effective Consultant 3-day workshop

**Partial list of organizations that have benefited from the Effective Consultant course: Abbott Labs, Allstate, Autotrader, Centers for Disease Control, Cisco, Comerica, Cox Communications, GA Pacific, Lucidity Consulting Group, New York Life Insurance, State Farm, US Coast Guard, Wachovia

An Introduction to CustomerCentric Selling


Does your product or service possess 'unique' capabilities and, more importantly, are you or your sales people prepared to exploit them?

When a prospect is contemplating which vendor best meets their specific needs and requirements, do you want to be lumped together with all of the other vendors that sell similar products and are competing for their business or, would you like to be viewed as a provider of unique or superior capabilities that they must have in order to: achieve a goal, solve a problem, and/or satisfy a need?

If you haven't take the time to identify those capabilities that are unique to your offering, you have failed to exploit competitive advantages that could be the difference between winning or losing a sales opportunity. Would your sales people be more effective closing business if...

  • They were equipped with a list of capabilities unique to your offering vs. your primary competitors?
  • They knew when, where and how to introduce them into the sales conversation in order to differentiate their offering from that of their competitor?
  • They knew how to use their unique capabilities to change the prospects requirements and potentially set traps from which their competition could not recover?

Interested in equipping your sales people with sales skills that will allow them to alter requirements and improve their chances of winning? Then we invite you to attend the Intro to CustomerCentric Selling® Webinar.

In this 90-minute webinar, Adam Shapiro, Certified CustomerCentric Systems Affiliate, provides an overview of the CustomerCentric Selling methodology and shares numerous tools and techniques that you can implement immediately. Whether you are a sales rep, a sales manager, consultant or human resources professional looking to improve your sales team(s) success, this webinar will give you an excellent start to becoming CustomerCentric.

Common Decency: Managing Beyond Compliance


Would you like to improve your organization's success while lowering its risk?  High performance organizations need managers with an understanding of the importance of fair and consistent treatment of employees.  Managers who do not understand these techniques put themselves and their organizations at risk when they act unprofessionally or illegally.

In this free, 60-minute, webinar version of "Common Decency,"  we help managers navigate today's diverse and complex workplace.    A workplace where employees expect an environment that allows them to reach their full potential, regardless of their age, race, sex, religion, ethnicity, sexual orientation, or disability.  This program makes the connection between a fair and legal work environment, employee engagement, and an organization’s profitability or success.  

During uncertain times such as these, an organization's culture can change, become compromised, and lose focus on maintaining and reinforcing a fair and legal workplace.  It is imperative that training and policy initiatives continue to ensure that one’s culture is conducive to consistent treatment of all employees.

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