Leadership Strategies understands that circumstances may arise requiring a participant to cancel and/or reschedule their registration for a public class.
Cancellation requests must be received in writing by email or fax prior to the start of the class. If a cancellation request is made prior to 30 days before the start of the class, the participant is entitled to a full refund. Participants who wish to cancel less than 30 days prior to the class will be responsible for the entire course fee. Such fee shall be applied to any future class within six months of the original course. Rescheduling is allowed on a one time basis only, with no further rescheduling permitted. After six months, the participant forfeits the class fee.
If a participant fails to appear for the class without email or fax notification, the class fee is forfeited. Participant substitutions are acceptable.
Leadership Strategies will make every attempt not to cancel any scheduled class. If a class cancellation is required for any reason, participants will be notified 10 calendar days prior to the class via phone and/or e-mail. Participants may apply the registration fee to a future class or request a full refund. Please note, when a class is cancelled, Leadership Strategies will reimburse any airfare cancellation/transfer fees up to $100 after receiving flight cancellation/transfer receipt.