Effective Leadership Facilitators | Facilitation Training | LeadStrat

Professional Facilitators

The role of the facilitator is to guide the participants through the steps. He or she doesn’t dictate the solution, but instead, uses an understanding of the process steps and group dynamics to help the group achieve the desired results, given the specific needs and characteristics of the participants. If the facilitator is successful, the final result will have been created, understood and accepted by all participants.

8 Roles of a Facilitator

(Adapted from The Effective Facilitator)



The facilitator must know the steps of the process from beginning to end, and must carefully guide the participants through each phase.

8 Roles of a Facilitator


From the rousing opening statement to the closing words of cheer, the facilitator must ignite a fire within the group and keep it well lit.  The facilitator must establish momentum and keep the pace.

Bridge Builder

Where other people see differences, the facilitator must find and use similarities to establish a foundation for building bridges to consensus.


Throughout the session, the facilitator must watch carefully for potential signs of strain, weariness, aggravation and disempowerment -- and respond in advance to avoid dysfunctional behavior.


At every opportunity, the facilitator should praise the effort put forth, the progress made, and the results achieved.  Praise well, praise often, praise specifically.


While it is almost always better to avoid a direct confrontation between participants, should one occur, the facilitator must quickly step in, re-establish order and direct the group toward a constructive resolution.


The facilitator is ultimately responsible for keeping the session on track; this means tactfully cutting short irrelevant discussions, preventing detours and maintaining a consistent level of detail throughout the session.

Active Listener

At every opportunity, the facilitator must make a conscious effort to hear and understand the content, intent, meaning and feeling of what is said.

Learn how to play each role in our class…

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Leadership Strategies, Inc.
56 Perimeter Center East, Suite 103
Atlanta, GA 30346
770.454.1440  |  800.824.2850

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