Individual Guide: Issues Resolution


This guide was developed by our Certified Master Facilitators™

SKU: eFG-Issues Category:


Facilitation Guide includes:

  • A high-level agenda
  • A sample deliverable
  • Terms and definitions
  • Description of tools and materials needed
  • List of items to have in the room
  • Description of how to initially set-up your flip charts
  • Opening words to use to inform, excite, involve, empower
  • Suggestions for getting immediate participation
  • And for each agenda item:

    • Checkpoint to focus the group
    • The key question to ask to ignite discussion
    • Recommended method for recording the responses you receive
    • Follow-up questions to use to probe or challenge
    • Hints for ensuring you are getting appropriate responses
  • Process to review and close once all agenda items are complete

All 15 Facilitation Guides are also available for group purchase (electronic or hard copy) at the discounted rate of $60 (electronic) or $75 (hard copy + CD). Please Note: No physical product is shipped. Upon purchasing this product, you’ll receive a link to download your Facilitation Guide, delivered in MS Word format.


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