Virtual Meetings Series: Basic, Group Dynamics & Advanced Skills

Description

Virtual collaboration and meetings have taken center stage. Many organizations are operating fully remotely for the first time in history, making virtual meeting skills a critical need. Whether you take just the basics (Virtual Meetings 101), or need the full program, these three half-day modules provide you tools you can use right away for running highly effective virtual meetings.

• Identify how a Masterful Meeting Leader prepares for, starts, and executes a successful virtual meeting.

• Describe best practices for gathering and disseminating information before, during, and after a virtual meeting.

• Present strategies for engaging virtual meeting participants

• Provide techniques for identifying and addressing dysfunction and disagreements

What you will learn:

Transform business relationships by:

• Probing with purposeful questions to uncover client needs
• Gaining confidence as a trusted advisor
• Reading and adapting to your client’s communication style using DISC
• Communicating clearly about status, issues, and risks
• Setting, managing, and aligning expectations
• Recovering trust effectively after errors or missteps
• Strengthening ongoing client relationships with practical tools
• Collaborating more effectively across roles and functions

This course is ideal for:

• Anyone leading virtual meetings 
• Managers
• Executives
• Facilitators
• Consultants
• Sales Professionals

Needing To:

• Manage internal and external client relationships
• Improve communication with diverse personalities and styles
• Establish and maintain trust across teams and stakeholders
• Set clear expectations and recover from service breakdowns
• Strengthen influence and client satisfaction through better dialogue