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Client Results

The Proof Behind Every Leadership Strategies Session

Facilitation training and services are hard to evaluate from the outside — so we’re putting the evidence on one page: verified evaluation scores from thousands of post-training respondents, 30+ years of client case studies with real numbers and downloadable proof attached, and the graduates and executives willing to put their name on the results.

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50+Net Promoter Score from 2026 post-training evaluations
35,000+Facilitators trained worldwide in 30+ years, since 1993
Dual-certifiedIAF & INIFAC — the only dual-certified facilitation course
11 of 56of the world’s Certified Master Facilitators · IAF Hall of Fame, inducted 2016
Summary

Leadership Strategies backs its facilitation training and services with verified evaluation data, not just hand-picked quotes. Graduates rate the training well above the industry-standard “excellent” threshold for Net Promoter Score, in both private/corporate and public/open-enrollment classes.

This page pairs that data with 30+ years of client case studies (Fortune 100 companies, global brands, nonprofits, and government agencies) — each with a full write-up and, in most cases, a downloadable PDF — plus on-camera video testimonials and graduates who explicitly opted in to be quoted by name.

Featured Deep-Dive

The ROI of Facilitation

The full budget-defense case: the FCTA metric that predicts behavior change, NPS at scale, and a Fortune 500 leadership-pipeline case study — written by CEO David Stargel.

Read the ROI Case →

Page last updated: October 2026

Client Case Studies

Real Engagements. Real Numbers. Real Proof.

A neutral, structured facilitation process is only worth what it produces. Here’s what it produced for organizations ranging from Fortune 100 enterprises to nonprofits and utilities — every card links to the full write-up, and most have a downloadable PDF.

Team in a facilitated circle discussion
IAF Platinum Impact Award
Safety Strategic Planning
79% reduction in motor vehicle accident frequency

The United Illuminating Company

A safety-focused strategic planning engagement — run jointly with the operators’ union — that won the International Association of Facilitators’ Platinum Impact Award, one of the highest honors in the profession.

“We believe this wide-spread participation was an important driver of the results achieved,” said Dorothea B., Director of Process Improvement.

Read the full case study → Download the PDF
Team organizing work on a board
40–45%
reduction in “Initiate phase” time and effort Requirements Analysis

Fortune 100 Insurance Company

Applying The Effective Facilitator’s techniques to a 6,500-person IT department’s requirements process: seven pilot projects saved roughly $100,000, with a broader rollout projected to save $600,000+ and the overall project lifecycle shortened by 2–4 weeks.

Colleagues drawing a roadmap on a whiteboard Marathon Oil logo
2→Dept.
scaled from two trained employees to a full internal-facilitator department Internal Facilitator Program

Marathon Oil

What started with Jeff H. and a colleague attending The Effective Facilitator grew into an entire department supporting projects from small process work up to $1 billion production facilities — as demand for facilitation grew roughly 50% a year.

Strategy map built from sticky notes Manheim logo
“Elephant”
addressed openly, for the first time Strategic Planning

Manheim Australia

A week-long strategic planning engagement using the Drivers Model. “For the first time, many felt they had a voice,” said CFO David H. “We addressed the ‘elephant in the room’ and were able to speak about it as adults — openly and honestly.”

Facilitator coaching a small breakout group Manheim logo
10
employees enrolled in The Effective Facilitator Facilitation Skills Rollout

Manheim United Kingdom

“In putting into practice the facilitation skills I’ve learned, I’ve been able to get people to arrive at answers themselves instead of me telling them,” said HR Manager Rebecca H. — whose facilitation work also contributed to her own promotion.

Several facilitated breakout groups in one room Genuine Parts Company logo
150+
global leaders facilitated with consistent methodology Biennial Global Leadership Meeting

Genuine Parts Company

“They asked the right questions upfront to really understand the business need,” said SVP of Strategy Rob M. “Everyone was amazed at the consistency of approach and results across such a large number of groups.”

Coastal Cottage affordable-housing model built from the United Way of Southern Mississippi strategic planning sessions
3,000+
cottages modeled on the pilot the alliance planned Nonprofit Strategic Planning

United Way of Southern Mississippi

A volunteer Strategic Planning Alliance used facilitated sessions to turn a post-Katrina affordable-housing vision into a three-phase action plan — Phase 1 broke ground on two pilot Coastal Cottages in Diamondhead, MS.

Project team huddled around a laptop
5 in 4 mo. team members promoted into bigger roles across the organization
Newest · Leadership Pipeline

Fortune 500 Contract Food Service Company

Twenty-five project managers built a shared facilitation methodology for high-stakes client transitions — from purpose-driven meetings to a CMO calling one session “really well run.” Our newest case study, with the full data-backed ROI argument.

Read the full ROI case study →
Colleagues sharing a laugh while working together
Client Voices

Verified, Not Curated Alone

Every quote below is sourced — from the live site, a Google Business Profile review, or a post-training evaluation where the respondent explicitly opted in to be quoted. Nothing here was invented or paraphrased.

Read more reviews on Google →
Verified — site
I’m ending meetings with 10 minutes to spare and ensuring clear accountability – truly incredible.
Rebecca H.Alum, general facilitation skills
Google review
Leadership strategies provided an amazing course for me and my coworker as we are both new to our position… Chris and Shay were both great at teaching and moderating our class, they made us feel empowered and supported!
Bianca M.Verified across 3 independent sources — site, Google, and survey
Survey, permission granted
Gaining confidence in techniques, skills, and tools that I can use in everyday life. This was the best training I ever participated in.
GabrielaThe Effective Facilitator — Aug 2025
Google review
Susan Nurre was amazing!!! The Advanced Facilitation Skills course is a must have in your tool kit… I learned probing skills, facilitating on a fly, best practices reading participants, engagement strategies.
David B.Jun 2025
Survey, permission granted
Literally, all 10 principles are applicable to my personal and professional life.
Lisa S.The Effective Facilitator — Dec 2022
Google review
Great meeting facilitation training with Wayne and Madison! Well worth the time.
Todd A.Mar 2025
Survey, permission granted
I feel empowered with a toolbox full of tools to be a better facilitator.
CandeThe Effective Facilitator — Aug 2024
In Their Own Words

Graduates Put Their Name Behind It

A scrolling sample from the site, Google, and permission-granted post-training evaluations. Hover to pause.

“
Can I give 6+ out of 5? You guys have redefined excellence!
Nicky R.VP, Global Compensation & Benefits, Quintiles Transnational CorpVerified review
“
We are still talking about the facilitation training experience… using the skills every chance we get.
Valerie D.Management Training Lead, AstraZenecaVerified review
“
The instructor and the break out rooms, labs, applying the learnings… the class was great pace and I feel I can apply all the learnings.
Megan B.The Effective Facilitator graduateVerified review
“
Facilitation is an accelerator that fosters broad thinking, consensus building, quicker decision making, and beyond.
David H.CFO, Manheim Asia PacificVerified review
“
Provides framework and NLP to influence and have successful interaction ethically.
Lucia B.The Effective FacilitatorVerified review
“
The methodology and tools from LSI worked like a charm… high levels of interaction, dialogue, and buy-in.
Milan R.VP of Business Development, Wincor NixdorfVerified review
Video Stories

Hear It Directly From Graduates

Four graduates, on camera, on what changed for them.

Sinead C. & Kevin M. — CA Technologies

The impact of a facilitative approach to leadership on agility, innovation, and success.

Marlow Z. — Share Your Power

Building consensus, and how it improves soft skills across diverse groups.

Carolina V.

Why Advanced Facilitation Skills was worth it, straight from a graduate.

Nancy A.

An experienced consultant and executive coach on the transformative power of The Effective Facilitator.

By the Numbers

What Thousands of Post-Training Evaluations Show

Aggregate results from every 2026 post-training evaluation — not a hand-picked sample.

Private / corporate-booked classes

Rated “best ever” or “one of the best”75.8%
Net Promoter Score+50.8

Public / open-enrollment classes

Rated “best ever” or “one of the best”83.2%
Net Promoter Score+63.7
59.3%

of graduates say their very first stated commitment after training is to run better meetings — from a separate follow-up survey asking what they’ll actually do differently in the next 30 days. See the full ROI breakdown →

Source: 2026 post-training evaluations and From-Classroom-to-Application follow-up survey, Leadership Strategies. An NPS above +50 is generally considered excellent by industry benchmarks. Sample sizes: 2,679 private-class and 1,981 public-class evaluations.

See What Facilitation Can Do For Your Team

Whether you’re ready to register for a course, bring training to your organization, or just want to add your own story to this page — here’s where to go next.

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