Virtual Meetings 101: The Basics
This introductory module provides essential tools for preparing, launching, and closing virtual meetings with confidence. Participants learn to navigate virtual platforms, set clear objectives, establish ground rules, and implement the “Masterful Virtual Meeting Framework.” The course emphasizes practical preparation, effective meeting starts, and best practices for leading and closing virtual sessions.
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8 September1/2 day - Tue (9:00am-1:00pm) ET
Sessions
Virtual Meetings 101: The Basics
Tue 08 Sep 09:00 - Tue 08 Sep 13:00VirtualVirtual- $695.00 excl. Tax
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Description
This half day course is designed to help you improve your daily meetings with smart (and practical) meeting facilitation skills and techniques. You will learn to prepare and execute virtual meetings like a pro! *Virtual Meetings 101 is a prerequisite for 201 and 301*
This course is ideal for:
- Anyone leading virtual meetings
- Managers
- Facilitators
- Trainers
- Executives
- Consultants
- Sales Professionals
Needing To:
- Manage internal and external client relationships
- Improve communication with diverse personalities and styles
- Establish and maintain trust across teams and stakeholders
- Set clear expectations and recover from service breakdowns
- Strengthen influence and client satisfaction through better dialogue
What you will learn:
Transform business relationships by:
- Probing with purposeful questions to uncover client needs
- Gaining confidence as a trusted advisor
- Reading and adapting to your client’s communication style using DISC
- Communicating clearly about status, issues, and risks
- Setting, managing, and aligning expectations
- Recovering trust effectively after errors or missteps
- Strengthening ongoing client relationships with practical tools
- Collaborating more effectively across roles and functions
