The Number One Facilitation Company in the U.S.
Sharing the power of facilitation with the world since 1993.
We believe results are unlocked through effective collaboration.
Leadership Strategies was established with a focus on helping organizations with strategic planning and facilitation. Starting with our founder, Michael Wilkinson, the company has grown to a network of our 600 facilitators, including 27 members of our Core Team, and an Atlanta-based headquarters.
Today, we exist to empower groups to achieve impactful results and provide services like onsite training and public classes to further support you and your growth.
What makes us different?
Driving better results and changing the way people execute meetings. You’ll receive world-class training that spans beyond the classroom.
Broad network of Certified Master Facilitators and professionals driving results around the globe.
Leading groups strategically through practical, dynamic, and interactive sessions.
Helping groups of all types, from any industry, simplify and find a clear solution that delivers results.
Michael Wilkinson, CMF™
Michael Wilkinson, CMF™ p>
Engaging, Dynamic, Impactful
Michael Wilkinson is a Certified Master Facilitator™ and the CEO and Managing Director of Leadership Strategies, Inc. His unique talent, skills and passion for facilitation form the core of the company’s mission and are the reasons for which he is much sought after as a facilitator, trainer and speaker. Michael is author of best-seller The Secrets of Facilitation, The Secrets to Masterful Meetings, The Executive Guide to Facilitating Strategy, CLICK: The Virtual Meetings Book, Buying Styles, and The 8 Core Practices of Facilitative Leaders. Michael is one of the nation’s leaders in the facilitation industry. He is a board member of the International Institute for Facilitation and founder of The Facilitator Database.
He has been awarded both the Certified Professional Facilitator™ and the Certified Master Facilitator™ designations for experience and demonstrated expertise in facilitation. In 2003 he was named Facilitator of the Year by the Southeast Association of Facilitators for contributions to the field.
Prior to Leadership Strategies, Michael spent eight years with the Information Technology Division of Ernst & Young’s Management Consulting Group. He has also been a Certified Data Processor, and was selected by the Governor of Georgia to serve for three terms on his twelve-member Information Technology Policy Council. Michael is a High Honors graduate of Dartmouth College with a degree in Mathematics and Social Sciences.
Michael’s results-producing techniques and energetic style drive the pulse of the company, and have won him clients from a wide range of public and private sector organizations, including The Coca Cola Company, Sears, Unisys, KPMG Peat Marwick, the Government of Jamaica, the City of Atlanta, the United Church of God, The American Cancer Society, United Way Worldwide, and Centers for Disease Control. His work extends beyond domestic boundaries to include International assignments in Bangkok, Beijing, Brisbane, Geneva, Glasgow, Hamburg, Helsinki, Hong Kong, Istanbul, London, Melbourne, Milan, the Netherlands, Oxford, Saint Petersburg, Saudi Arabia, Singapore, Sydney, Vienna, Warsaw, and Wellington.
He is a high honors graduate from Dartmouth and resides in Atlanta.
Brandon Allen, CMF™
Brandon Allen, CMF™ p>
We all know it’s about outcomes. Brandon is a master of transformation, facilitating the gap between uncertainty and results, engaging leaders and teams to build and execute effective plans that move organizations into action. In the end, whether it’s a strategic plan, a business planning meeting, or team and leadership development, the goal is positive movement toward a better outcome, and Brandon delivers. His confident, easy, and fun style puts leaders at ease while engaging all participants, maintaining control of the process with strong personalities and observers alike. Bring him a challenge with diverse personalities, business pressures and uncertainty, and Brandon will deliver you a plan with buy-in, clear outcomes, and follow-through like you’ve never seen before.
Brandon holds a Bachelor’s degree in Business Finance, a Master’s degree in Human Resource Development, is a certified coach, is a Certified Master Facilitator and has been training and facilitating since 1999. He has worked with organizations spanning the spectrum from P&G, Ethicon, Kroger and GE, to Gorilla Glue, Northwestern Mutual, United Way, Xavier University, the Cincinnati Police and the IRS. People walk out of Brandon’s sessions and say things like “That was the most productive meeting we’ve had in my 20 years at this company.” Because he keeps things fun, engaging, and driven toward actionable results, your plans will not only succeed to be built, but will be built to succeed. Since an overwhelming majority of organizations ask for Brandon to come back, expect him to become a trusted and integrated partner in your business for strategic planning, organizational assessments, executive coaching, leadership development, and team dynamics.
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Michael Barrett, CMF™
Michael Barrett, CMF™ p>
Prepped, Intuitive, Engaged
Michael is a Certified Master Facilitator™ and Senior Manager with Leadership Strategies. He has over 25 years of facilitation and management experience across a broad base of sectors including Hospitality, Manufacturing, Consumer Products, Health Care, Education and Marketing. Michael has in-depth experience facilitating sessions with senior level executives, cross-functional teams, clients, vendors/partners and staff in brainstorming, strategic planning and execution, executive retreats and many other high-stakes facilitation needs. Michael uses advanced planning, intuition and an adaptive style in the sessions he leads.
Earlier in his career, Michael was a Vice President with North Highland Management Consulting, where he managed strategic account delivery, profitability and growth. In his role as IT Manager at Georgia-Pacific, he led the vendor selection and transition of outsourced services for the end-user computing environment. In over nine years at Procter & Gamble, he became well-versed in Total Quality Management through increasing responsibilities across corporate, divisional and plant-based roles.
His client experience covers a wide range of public and private sector organizations including Intercontinental Hotels Groups (IHG), Marriott, The Coca-Cola Company, Centers for Disease Control, Thompson Publishing, Georgia-Pacific, Mariner Healthcare (now Sava), and over two dozen national and local non-profits. He has led several small-to-midsized clients through workshops designed to navigate the unique challenges they face at the various inflection points of growth.
Michael is a long-standing board member of eScholar, a market leader in longitudinal student data. He is a certified professional facilitator through the International Association of Facilitators and has taught facilitation for both internal and client organizations. Michael received his B.A. from the University of South Florida.
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Dorothea Brennan, CMF™
Dorothea Brennan, CMF™ p>
Experienced, Insightful, Nimble
Dorothea Brennan is a core team facilitator for Leadership Strategies and a Certified Master Facilitator™ by the International Institute for Facilitation. Experienced in project management and process improvement and a former executive at large financial institutions, Dorothea is an award-winning facilitator, leader, and public service advocate. In 2013, Dorothea was honored by the International Association of Facilitators (IAF) with industry awards for her facilitation achievements in the utility industry. She is also a Certified Process Master by Hammer and Company.
Highly experienced in various types of decision-making, problem-solving and team-building sessions, Dorothea has facilitated and co-facilitated large strategic planning efforts. Most notably, Dorothea worked with utility management and union members at United Illuminating to develop and implement a safety strategic plan. The approach and significant improvement in safety performance earned her the prestigious Platinum Impact Award by the IAF.
Dorothea’s management and facilitation experience spans several industries, including financial services, utilities, consulting, and the public sector. Her extensive banking background includes serving as a Senior Vice President at People’s Bank, now People’s United, where she managed Connecticut’s largest mortgage business and developed a profitability management system while in the financial division. Dorothea was also a Senior Consultant and Manager at KPMG.
Dorothea has served as a member of the Board of Directors for multiple federal, state and municipal boards, a non-profit hospital and numerous arts organization, including the State of Connecticut’s Board of Governors for Higher Education. Her involvement in community activities also includes facilitating and presenting to numerous corporate boards, cross-functional teams, vendors/partners, and staff.
Dorothea has written several articles in the banking industry and is an active member of her alma mater. She has served as a mentor for Fairfield University sophomores for close to a dozen years. She is a retired Police Commissioner, and a current Fire Commissioner of Fairfield, CT.
Dorothea holds a Master of Arts from Fairfield University’s Graduate School of Corporate and Political Communication and a Bachelor of Arts from Loyola University of New Orleans, LA, where she graduated with honors. She spent her junior year at the John Felice Rome Center in Italy and has traveled extensively in Africa, Asia, Australia, Europe and North and South America.
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Steve Bush, CMF™
Steve Bush, CMF™ p>
As a Certified Master Facilitator™ (CMF™), and experienced performance coach, Steve helps lead – fast paced meetings that engage teams, reach solid decisions, inspire action, and achieve real world results. His unique style and approach help leaders achieve their desired objectives while building team unity and camaraderie at the same time.
Steve is an executive himself, with almost thirty years’ experience with Fortune 500 companies in Financial Services. In addition to executive meeting facilitation services, Steve is a professional keynote and international conference speaker.
Steve is a former U.S. National Champion in speech and was nationally ranked in collegiate debate. He is a Lean Six Sigma Master Black Belt, a Change Management Master Instructor, a certified Kaizen facilitator, and a Project Management Professional (PMP).
He lives in the San Francisco Bay Area just outside Napa. He and his wife have five children between them, two at home, and one with multiple disabilities. He actively serves in the special needs community, supporting services for disabled adults.
“Steve effectively managed the audiences opposing views and captured thoughts in a way that everyone felt comfortable their voices were heard and recorded. He even created excitement around an intimidating amount of forthcoming change. Since this session, I have strongly recommended Steve for multiple sessions in need of very seasoned facilitation. Not many facilitators can go into an all-day session with very little knowledge, short notice, lack of objectives and structure, and turn it into a success. I have observed Steve do this on multiple occasions.”
“I was very satisfied with the session and felt it was a structured and organized approach to achieving our purpose. It’s very obvious that Steve cared about our group and valued all of our input. Steve put time and energy into not only the session itself but the planning and preparation. We had a clear understanding of the agenda and what we were hoping to achieve in the session.”
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Cheryle Maurer, CMF™
Cheryle Maurer, CMF™ p>
Engaging, Process-driven, Collaborative
Cheryle Maurer has 14 years Facilitation, Training, Coaching, Marketing and Sales experience. She has specialized knowledge in facilitation, training design/development/deployment, performance management and project management.
Cheryle was an internal organizational development consultant and training specialist at Fortis ($22.3 billion dollar international Insurance/Banking Company). She created effective, interactive training programs using collaborative consulting techniques. She conducted strategic needs assessment and strategic planning sessions with senior management teams, field sales forces and home office employees to create her highly tailored, interactive workshops. While working at Fortis, Cheryle conceptualized, designed, developed, and deployed a corporate university for their national sales organization.
Cheryle specializes in coaching sales management professionals and their teams to elevate performance. Cheryle uses the organization’s existing coaching methodology to identify key behaviors, create behavioral awareness and foster change through the development of action plans. Her observational coaching process is an integral piece of the Novartis Sales Management Development Program.
Cheryle uses innovation, creativity and an interactive style to facilitate training programs, conduct performance feedback sessions and facilitate problem solving or conflict resolution sessions. She has worked in a broad range of industries and collaborated with clients in efforts to enhance work productivity and relationships. Some of Cheryle’s clients include : The Coca-Cola Company, The Home Depot, Colonial Pipeline Company, CIBA Vision (a Novartis Company), United Way of America, AutoTrader.Com, Eastman Chemical, Bobby Dodd Institute, Centers for Disease Control and Prevention, MITRE, Landmark Graphics, Halliburton, Leadership Gwinnett, FMC and Cisco. Cheryle excels at interacting with individuals at all levels of organizations where her focus is to assess and support sustainable change.
Cheryle is a certified instructor for Wilson Learning’s “Counselor Salesperson”, “Versatile Salesperson”, and “Managing Sales Performance”. She is also certified to facilitate a number of Leadership Strategies highly acclaimed programs: The Effective Facilitator, The Facilitative Consultant, Masterful Meetings, DISC Communications Workshop, and The Seven Separators.
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Richard Smith, CMF™
Richard Smith, CMF™ p>
Curious, Compassionate, Composed
Richard is a Certified Master Facilitator™ and Principal with Leadership Strategies, Inc., a firm specializing in providing clients with professional facilitators to lead sessions in strategic planning, process improvement, information needs analysis, and issue resolution. The organization also focuses on teaching leadership training classes in group facilitation, consulting, strategic planning, project planning, team building and management excellence.
Prior to Leadership Strategies, Inc., Richard was an executive with software services companies where he had responsibility for the delivery, training and support of complex systems including customer relationship management, finance and human resources, and enterprise requirements planning. In these roles Richard had in-depth experience facilitating sessions with clients, vendors/partners and staff in the design, implementation and support of mission critical projects. In these roles he led the training of over 10,000 professionals and administrative support personnel.
Earlier in his career, Richard was a consultant with Andersen Consulting (now Accenture) for eight years where he worked on engagements in the area of strategic planning, profit improvement, change management and systems development. He was part of the team that developed the firm’s training materials for facilitation and leadership programs as well as project management.
He has worked with large clients including The Southern Company, Coca-Cola, Georgia Power, Novartis, M&M Mars, many federal and state government agencies, and several early stage companies.
Richard received his B.S. from the U. S. Naval Academy in Annapolis, MD and his M.B.A. from The Ohio State University in Columbus, OH. While with Andersen, he earned his CPA in the State of Georgia.
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Diana Gurwicz, CMF™
Diana Gurwicz, CMF™ p>
Over the past 25 years, Diana has helped clients all over the world in varying industries improve their performance, invigorate their organizations, and streamline their processes to not only win, but to change the game in their respective environments.
Diana has been working with Leadership Strategies, Inc. as a core team member and trainer of facilitation skills since 2009. In her role as a core team member and a CMF, Diana has facilitated numerous sessions including conferences, strategy sessions, focus groups, process improvement workouts, business analysis sessions and training workshops for private and public-sector clients as well as non-profits. Diana leverages her background as a high-level management consultant with McKinsey and her Wharton MBA to ensure that clients get ideal outcomes from every facilitated session, a consensus driven process that delivers best in class results.Board Level Retreats
Diana has created engaging sessions that both engage and instruct on some of the most pressing topics in the industry today including conflict resolution, organizational effectiveness, diversity, and performance management. Clients demand her services to design and deliver global symposiums that bridge political, functional, and divisional boundaries to tether groups together and deliver against a common vision.
Clients include:BASF BDP International Curacao Airport Partners IRC Global Partners IEEE (Institute of Electronics and Electrical Engineers) Magee Rehabilitation Hospital Pfizer State Bar of Georgia Consumer Products
Diana has worked in the consumer products industry on projects ranging from product development to packaging design. She has facilitated numerous sessions that challenge groups to think creatively and explore existing and future customer needs and desires in distinctive ways. Diana’s background in competitive intelligence helps deliver opportunities with sustainable market advantage. Diana employs facilitation to disclose the gaps in thinking so the pitfalls can be addressed and the organization can move forward on a realistic path to delight the customer.
Clients include:International Paper JoFit Apparel Levi Strauss & Co. Kellogg Foods Kikkoman Foods Novus Roche Pharmaceuticals Sunbeam Issue Resolution
Since change is constant, all organizations experience conflict at times throughout their existence. Some conflicts are rooted in directional disputes of where to take the company, while others are relegated to conflicts that occur between different key members of the organization. Diana can engage employees at all levels and from all background to inspire trust, release tension and explore common ground as the foundation of lasting consensus with all participants. Her techniques and insightful exercises promote collaboration among dissimilar groups with distinct agendas. Diana employs emotional intelligence in her facilitation process to enable all sides to be heard and inspires confidence in the process. The result are clear…best practice solutions that keep the organization moving forward.
Clients include:BDP International Foley & Cox Honeywell IRC Global Partners JoFit Apparel Lion Brand Yarn MITRE National Medical Association Hines Real Estate NYU Wellness and Crisis Prevention Synergy Medical Corporation Yale Health System Vaniam Group Organizational Effectiveness
The workplace has never been more volatile than today, when productivity demands are the highest they’ve ever been, and the need to recruit and retain people with greater technical skills can bring workplace dynamics that are extremely challenging. Diana has facilitated organizations across many industries to improve their working relationships, define processes and procedures that deliver expertly on the needs of existing and future customers and focus everyone on the most important goals of the organization. She has performed a significant amount of facilitation and consulting work in organizational restructuring, winning the war for talent and increasing diversity in the workplace.
“We were very pleased with the professionalism and the guidance that Diana provided before, during and after the session. In fact, we hired her back 4 more times to conduct sessions that would flesh out our Women’s Network initiatives into firm-wide programs and create compelling communication messages to broadcast our new focus on women’s concerns throughout the firm.”
Clients include:AstraZeneca Church & Dwight Glaxo Smithkline Beecham Fish and Wildlife Association Foley & Cox Hines Real Estate Hiscox Insurance IEEE (Institute of Electrical and Electronics Engineers) Johnson & Johnson Lion Brand Yarn Medical University of South Carolina Synteract HCR Vaniam Group VSE Corp. XR Trading Manufacturing
Leveraging both her technology development background and her management training, Diana has provided both short term and long-term assistance to companies in all facets of the supply chain. Diana is certified by APICS in Production and Inventory Management and Integrated Resource Management. She has worked with several Baldridge Award winning clients and has solid experience with Kanban technology driven just in time inventory solutions. Diana has helped many clients find operational efficiencies throughout their organization utilizing creative applications of best practices such as reverse auctions, work-out sessions, and war games analysis.
Clients include:BASF Baxter Pharmaceuticals Bay Networks Corning International Paper Kikkoman Foods Levi Strauss & Co. NIST (National Institute of Standards and Technology) Roche Pharmaceuticals Urschel Laboratories Xerox Strategic Planning
Diana is a very strong facilitator when it comes to helping companies navigate the future. Companies from every industry, spanning, profits, non-profits, and governments turn to her repeatedly to lead them through dynamic, creative sessions that will expose their true strengths and opportunities and discover how to best leverage their today to establish the best possible future for their organization. She brings a wealth of experience and an attitude that helps teams transcend the uncertainty of the future to charge forward and define new roads to travel.
“ Diana demonstrated patience as she worked with our HR leadership team to see the possibilities of thinking beyond the drinking from a fire hose mentality. The introduction of the Drivers Model was very easy to comprehend and apply. Diana challenged us to go beyond the planning phase and venture into the action planning phase with our teams.”
Clients include:BDP International Curacao Airport Partners Deloitte Consulting EPA (ORIA – Office of Indoor Air and Radiation) Hines Real Estate Honeywell Jewish Federation of Atlantic County Levi Strauss & Co. Little Bros. Friends of the Elderly Medical University of South Carolina MML (NIST) – Material Measurement Labs National Medical Association Novus NYS Court Improvement Project – Child Welfare Reform Oswald Companies Penn State Health XR Trading Technology
For much of her career as a facilitator and consultant, Diana has worked with technology development organizations and is certified in many of the pre-eminent software packages. Diana has led teams through challenging technology roll-outs and has facilitated the creation of dynamic work flows that streamline activities and get the most leverage from existing products. More recently, Diana has worked with several high risk groups to identify and resolve cybersecurity deficiencies.
Clients include:Cisco Systems DuPont Pharmaceuticals Hiscox Insurance Levi Strauss & Co. Maryland Virginia Milk Producers Association International Paper Kikkoman Foods Oracle Corporation SAP Sun Microsystems VSE Corp. Training
Diana is a Core Team member for LSI, and she is often engaged to teach many of the courses offered by the leader in facilitation training. She has also created several of her own courses which she has delivered to groups of all sizes and in many different industries. Diana brings her vast experience as a facilitator and consultant into every training session, translating best practice concepts into real world exercises that prepare participants for whatever challenges they face long after the class has ended. Diana has received high praise for her training style, which is fast paced, flexible, and focused on the needs of the students in the room, and not on “presenting a canned set of slides”. She is also uniquely available to her students and has maintained relationships with many of them. They often describe her ongoing support as “invaluable”.
Courses include:Advanced Facilitation Career Boot Camp Conflict Resolution Effective Facilitator Emotional Intelligence Environment Canada Negotiation Strategic Planning Taking Flight with DISC Certifications Certified Master Facilitator Certified Independent College Counselor (for pro bono work with high school students as a career coach) Certified Trainer for Taking Flight with DISC, Marlton, NJ CIRM (Certified in Integrated Resource Management, CPIM (Certified in Production and Inventory Management) Certified in SAP, PeopleSoft Education
Cornell University, Ithaca, NY, B.S., Economics and Engineering
Wharton School of Finance and Economics, Philadelphia, PA, MBA
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Lisa Caine, CMF™
Lisa Caine, CMF™ p>
Inclusive, Insightful, Designed
Lisa Caine, founder and Managing Director of Jelk Solutions, is a business management consultant specialising in the provision of high-level facilitation, training design and delivery, board evaluations and executive coaching. She empowers leaders to excel on their strategic goals – personal and professional.
Lisa holds international qualifications and representative roles in facilitation and executive coaching and is highly sought after for her specialist expertise and ability to drive valued outcomes for boards, executives and teams. This is particularly evident for complex stakeholder workshops where there are tensions in relationships, interests and outcomes. Her 1:1 and group coaching sessions are defined by the nuances that only masterful coaching techniques can bring – the ability to listen, to ask powerful questions that evoke discovery and getting to the WHO of the client, not just the What.
Lisa’s extensive pedigree in the delivery of major outcomes to boards, executives and senior managers across public, private and not-for-profit organisations is testament to her reputation and commitment to staying relevant to her clients’ needs. Her perception and awareness of critical business strategies is informed by a well-developed practical knowledge through wide executive experience and relevant post-graduate and professional qualifications in business, public policy, strategy, leadership, governance, communications and human resource management. Her vocational qualifications are a continuous pursuit of excellence as Lisa commits to her own professional enhancement weekly through active exposure with international alumni forums, stretch for higher qualifications and the investment of having her own executive coaches.
Lisa has been an executive across all three sectors – as an Army Officer, a Deloitte Director, as a non-executive director & Chair on various boards and in her own business, Jelk Solutions. She is professionally credentialed and represents other organisations as an adjunct in a variety of delivery capacities. Jelk Solutions provides specialist facilitation in personal and professional development success education.
A former Vice President of the National Trust (ACT) Council and Deputy Chair and Director of the Crime Stoppers (ACT & Region) Board and Chair of the Complaint Resolution Service Board, Lisa is a leading governance and strategy specialist to her client boards.
Lisa is Canberra & Sydney based. She travels extensively and works with select clients in SE Asia and North America. Her credentials with international organisations CoachU (NY), Leadership Strategies, Atlanta and INIFAC as an Advanced Executive Coach, Core Team Member and Certified Master Facilitator (CMF), respectively, ensures that she holds unique qualifications and expertise in the Australian and New Zealand coaching and facilitation arenas. The CMF is distinguished as the highest designation available in the facilitation industry – a qualification accredited to fewer than 40 people world-wide with two in Australia.
Lisa is ready to work with you and your team anywhere in the world.
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Chris Steely p>
Collaborative, Engaging, Thought-provoking
Rated as one of the most effective facilitators in Australia, New Zealand, United Kingdom, Indonesia, and across the United States and Canada since 2003, Chris’s capacity to facilitate and inspire audiences is proven, as is his talent for creating a relaxed, team-oriented rapport, while getting teams actively engaged and experiencing optimal performance dynamics. Chris has been called “The Unconventional Facilitator”; doing it differently, inspiring power, passion and possibilities.
Chris has over 20 years of professional facilitation experience, specializing in Strategic Planning, Team Building, Diversity & Inclusion, and Change Management, bringing decades of leadership, business development, and team-building experience. Chris’ background includes international management consulting, business ownership, corporate VP in the Technology sector, service as an active duty United States Marine Corps logistics officer, and NCAA national rowing championship and coach.
Chris earned his MBA from Boston University, BS in Marketing from the University of Central Florida, and a secondary diploma from Culver Military Academy. He holds numerous business coaching certifications, and is a certified Neurolinguistic Programming (NLP) practitioner.
“Chris is clearly an expert on helping individuals and teams make break-through transitions from “good to great.”
“This event was an excellent opportunity for me to learn from some of the most successful entrepreneurs in business. It was the perfect pace, interaction, and information to keep everyone engaged. I learned so much! Thank you for the invitation, Chris. I am truly grateful.”
“Attending Chris’s event has been a game changer for me professionally. The information received, coupled with the roadmap to success, is way more than I expected and feel I am now ready to take my company to the next level.”
“In just a few hours, I was able to formulate a strategy and plan to grow my business for the current year. I did not think that was possible in such a short period of time.”
“Chris Steely is an amazing, insightful facilitator, using his genuine presence, offering professional input to the subjects of sales, marketing and team building. I have gone away with a greater understanding of myself, more coaching tools and greater awareness of the business community. Thank you, Chris.”
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Nadine Doyle p>
Humorous, Authentic, Nimble
Nadine Doyle is a skilled facilitator, communicator and strategist who is passionate about helping teams, organizations, and partners connect and think better together. From five-member leadership teams striving to build culture and manage change, to 100-person national summits charged with large-scale societal goals, Nadine works hand-in-hand with her clients to foster authentic dialogue that breaks down barriers to empowerment, commitment, and productive action.
As a Certified Professional Facilitator (CPF) with the International Association of Facilitators, Nadine works with clients across sectors, with an emphasis on public health, healthcare, and community-based organizations, such as the Centers for Disease Control and Prevention and American Academy of Pediatrics. Nadine offers extensive experience in:Virtual facilitation Strategic and action planning and prioritization Change management Process improvement Team and culture development
Nadine has spent 15 years leading strategic partnerships and communications, program management, and policy initiatives across the public, private, and nonprofit sectors. Her career includes nearly a decade of specialized experience at the Centers for Disease Control and Prevention (CDC), where she designed and facilitated partnership initiatives, led policy offices, and directly served state and local governments. Additionally, she has managed employee communications and media relations at a Fortune 100 telecommunications firm and engaged in both domestic and global nonprofit management and marketing.
In her spare time, Nadine serves on the board of directors of the Southeast Association of Facilitators, directs parent engagement initiatives for her son’s preschool, and is training to facilitate online cross-cultural education programs for young adults around the world.
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Steve Finkelstein p>
Energetic, Engaging, Magical
Steve is an accomplished business coach, facilitator, speaker, and author. He is an expert in strategic planning, project management and business execution having been a Consulting Partner with both Deloitte and Grant Thornton, and a Senior Manager with Dun & Bradstreet Software. He helps his clients achieve their business objectives by unlocking innovation, cultivating collaboration, comprehensive planning, and disciplined execution.
Steve has worked with hundreds of companies across many industries, including manufacturing, nonprofit, professional services, government, restaurant, software, all sizes of businesses, including Fortune 500 international companies. Two significant projects include: Strategic Planning for Wendy’s International who was inducted into the balanced Scorecard Hall of Fame and a Global Shared Services/Software implementation for Case Corporation who received the CFO Magazine Reach Award for world-class processes.
As a business coach, Steve works with business owners, teams and executives to enhance their leadership effectiveness resulting in improvements in individual performance, employee engagement, alignment of resources, and organizational performance.
As a speaker, Steve shares his depth and breadth of experience and tools to inspire change to drive results. Several of his favorite presentations include: Creativity in Business, Are You Ready to Grow?, The Right Measures to Drive Results, Execution, Strategic Planning and Process Improvement.
Steve uses his engaging, interactive and results-driven facilitation skills to achieve workshop objectives and gain ownership, commitment and accountability for results. His key to success includes the right preparation, planning, prework surveys, workshop design, actions plans, specific follow-up while making it interactive and fun. Key facilitated workshops include strategic planning, project scoping and planning, process improvement and creative problem solving.
He co-authored two books: Execute to Win – How Leaders Get Results and Play Smart to Win in Business. Steve uses sports analogies to raise your game and apply the same winning concepts to business. These include preparation, being in shape, having the right equipment, practicing, planning, developing strategy, keeping score, building a strong team, and executing/play to win.
He started his career with Monsanto in a variety of accounting, systems, quality improvement and special project positions. After his consulting career with Deloitte and Grant Thornton, Steve became an entrepreneur and co-founded a management consulting firm in 2008. In 2016 Steve received the University of Missouri Distinguished Career Achievement Award and in 2017 he was selected as “100 St. Louisans You Should Know to Succeed in Business”.
Steve enjoys sharing his expertise with others transferring knowledge, experiences and tools. His clients have requested critical leadership classes be developed and taught to include: Project Management – Beginner, Intermediate and Advanced; Business Case Development, Balanced Scorecard, and Process Improvement. On the soft skills side, he delivers content on leadership, time management, decision making, active listening, meeting management and planning.
Steve is an active member in three international magic clubs and has earned his Doctorate in Magic. He is Army veteran with a passion working with nonprofits and veteran groups. Steve has a B.S.B.A from the University of Missouri – St. Louis.
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David Deaton p>
Energetic, Humorous, Insightful
David Deaton is an energic and results-focused professional who has facilitated strategic planning sessions in countries throughout the world including Argentina, Brazil, Uruguay, Mexico, Canada, Cyprus, Greece, Hungary, Bahamas, China, Indonesia, Malaysia, and the United States. With a seasoned career, David has facilitated sessions for just small team workshops to board-level strategy sessions with senior executive across various industries. David began his facilitation experiences while in Hong Kong conducting market research throughout Asia leading 1:1 in-depth interviews, focus groups, and executive roundtables. That work evolved into strategic planning facilitation for non-profit boards throughout the world and assisting business units in defining their team’s strategy and managing challenges to succeed at their larger goal by collaborating with each other.
Working in both the profit and non-profit industries for nearly 20 years, David has applied facilitation concepts to form, lead, and develop high performing teams. This background gives David “real world” experience in both setting strategic direction and understanding how to implement those initiatives to achieve strategic change. David has experience working with sales teams, SalesForce and related technology implementation, educational services, online training, grant funding, marketing and communications, and financial services. Additionally, he is versed in project management principles, change management, quantitative and qualitative research techniques, design thinking and strategic planning.
David earned his undergraduate degree in Business from Indiana University (Bloomington). He also earned an MBA from Texas Christian University (Fort Worth). He has participated in additional professional development through the Center for Creative Learning and is an accomplished public speaker and former officer with his local Toastmaster chapter. David is a well-rounded leader who brings energy, humor, and analytics to his work. He is also a philanthropist who has volunteered with various in-need communities, refugees, and incarcerated youths.
Energy, humor, and analysis are the hallmarks of David’s facilitation style. To be able to ask questions with a seasoned researcher mindset and to bring those ideas into the high level strategic plan. Disciplined in time management and goal-orientation, David is productive with his sessions. His always focused on empower the group to foster the best ideas and establish the ownership to ensure they will be successful. With a quick laugh and insightful question, the group will find they can tackle the most daunting challenges with David’s support.
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David Adelman p>
Energetic, Engaging, Insightful
David has more than 25 years of experience as a Training Leader, Instructional Designer, Facilitator, e-Learning Designer, and Project Manager with world-class companies including Disney and Merck. He is an experienced consultant to senior leadership with deep experience in assessing training needs, identifying performance improvement opportunities, and delivering performance improvement interventions. David’s experience includes creating comprehensive, branded, measurable training processes for the organization that are integrated with the talent management process, address performance gaps, and minimize costs while maximizing return on investment.
He has a strong background in the hospitality, healthcare/pharmaceutical, and insurance industries, and is an active member of the Association for Talent Development (formerly ASTD), currently serving as President-Elect, and on the Board of Directors.
Areas of specialty include:
• Organizational Development
• Learning & Design Strategy
• Corporate Cultural Transformation
• Leadership/Executive Development
• Team Alignment
Representative consulting engagements:
• Implementing a Leader as Coach training system to maintain a small training infrastructure within a geographically large organization.
• Creating and Implementing a measurable culture of Customer Service.
• L&D branding and marketing and other performance solutions.
• Creating hire to retire Executive Development curricula integrated with talent management systems including: orientation, job role training, professional development, and transition preparation.
• Designing blended learning curricula that minimize cost and measurably maximize return on investment.
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Neerja Arora Bhatia
Neerja Arora Bhatia p>
Neerja is a dynamic facilitator and an organizational development consultant with expertise in cultural transformation, emotional intelligence, leadership development, change management, conflict resolution, team building and strategic planning. Known for providing simplified and experiential approach to problem dissolving, she thrives on shifting individual mindsets for extraordinary results.
Neerja has worked with leaders around the world. With more than 20 years of experience, her partial client list includes Nobel Biocare, Schering Plough, Philips, Altria, UBS, Covidien, Boehringer Ingelheim and Eileen Fischer. In the non-profit sector, Neerja has worked with Mid Columbia Producers and served as an internal organizational development specialist at WakeMed Health and Hospitals.
Neerja’s formal studies include Management Development and a Masters in Applied Eco-Psychology. She is a published author, and her certifications include:Certified Professional Behaviors Analyst (CPBA) Certified Professional Values Analyst (CPVA) Certified Professional Tri-Metrix & DNA Analyst (CP Tri-Metrix HD) Certified Professional Coach (CPC) Culture Transformation Certified Consultant (CTT) Myers-Briggs Certified Trainer (MBTI) Energy Leadership Index – Master Practitioner (ELI-MP) Certified Franklin Covey (Speed of Trust) Trainer Certified EQ i-2..0 Trainer Certified CSI (Change Style Indicator) Consultant Certified DiSC Trainer Certified 4MAT Practitioner
What Clients Say:
“Neerja Bhatia facilitated a leadership development rollout, and the program has been incredibly successful. The shift in the energy and the attitude has been exceptionally transparent. Neerja artfully uncovered the underlying needs that were causing resistance within our teams and has inspired (us) all to take positive action – delivering outcomes with measurable results impacting our morale and engagement as a team.” – Anmarie Wheeldon, Human Resources Manager, Nobel Biocare
“This is by far the best course my team attended. Neerja was excellent. She used personal experiences with additional experiences, theories and beliefs to make the class very interesting. She knew the material, was passionate about the subject, she taught from her heart, and she drew everyone into the sessions.” – Susan McGee, Philips Lighting
“Neerja has a deep knowledge of Emotional Intelligence and is an excellent teacher. Her insight and skills would be of value to any business working to enhance the effectiveness and productivity of its people.” – David Hurwitt, Renaissance Executive Forums
“Neerja’s message is very insightful, inspirational and her delivery is creative and thought provoking. We have received rave reviews on her presentation.” – Carol Zera, Women’s Leadership Initiative Co-Chair, Covidien
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Robyn Carnes p>
Fun, Flexible, Focused
Robyn is a strategic communicator, who is service and results oriented, and desires to partner with global-minded organizations. She is a competent communicator, trainer, facilitator, project manager, strategic planner, and Chaplain. She has been a certified practitioner for the Myers-Briggs Type Indicator since 2008 and also a certified facilitator and core team member with Leadership Strategies since 2009. Robyn continues to utilize her experience in education, non-profit and for-profit enterprises that span diverse business sectors.
Robyn earned her B.A. in Music Education from the University of Northern Iowa where she completed an internship with the Chicago Symphony. In 2003, she relocated to Colorado to pursue a M.A. from Denver Seminary and launched her own company, More Than Fun, a professional services organization focused on growing human performance through training, facilitation, coaching, consulting and speaking. She also spent time at Visit Denver, the Convention and Visitor’s Bureau, training Denver’s frontline staff in preparation for a major political convention.
Most recently, Robyn served as Director of Development and Chaplain for a private school. She’s been highlighted as a trusted advisor, a connector and a bridger of people and cultures…a person who assimilates quickly while bringing order out of chaos.
Robyn Carnes grew up in the Dutch community of Northwest Iowa. She currently resides with her husband and two sons in Denver, Colorado. When not working, she enjoys spending time with her family or drinking a good cup of coffee – her addiction of choice!
Want to learn more? Here’s what the data says about Robyn…
StrengthsFinder: Self-Assurance, Strategic, Achiever, Activator, Relator
StandOut Assessment Results: Advisor, Connector
IMAP: Motivated Role – Developer; Temperament – Social, Futurist, Thinker; Adapter/Planner; Impact Style – Director/Persuader
DISC: DI (Dominance, Influence)
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Tierah Chorba p>
Tierah is a senior manager with Leadership Strategies, as well as the founder of a firm specializing in providing clients with consulting services in the areas of planned change, performance improvement/acceleration, culture assessment and alignment, strategic growth and vision refinement and attainment.
Tierah is accomplished in directing and leading multi-faceted, highly effective training initiatives in rapid growth, regulated environments. As a facilitator, she is extremely knowledgeable in the latest technology and methodology for developing skilled and motivated professionals who embrace continued growth. Tierah specializes in making complex concepts and technologies easy to understand and creating innovative training programs to improve performance.
Tierah is an award-winning facilitator, garnering multiple honors for the results achieved through her leadership and her ongoing contribution to the field. Leveraging her depth in training as well as meeting facilitation, she consistently delivers comprehensive, customized solutions that address the needs of the entire system rather that just treating a symptom within it. The results are sustainable, scalable and meaningful growth in individuals and elevated performance throughout the organization.
2015 – Gold Impact Award – International Association of Facilitators
2013 – Facilitator of the Year – South Eastern Association of Facilitators
2013 – Gold Impact Award – International Association of Facilitators
2009 – Facilitation Impact Award – South Eastern Association of Facilitators
2006 – 500 Fastest Growing Companies – Honored as a member of the six-person leadership team – Inc. Magazine
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Kimberly Douglas p>
Engaging, High-Impact, Results-Driven
Kimberly is a nationally recognized facilitation expert, particularly for “high-wire act facilitations”. Over the past 25 years, she has collaborated with hundreds of leaders – at organizations such as Coca-Cola, Home Depot, the CDC, AT&T, and Habitat for Humanity to dramatically improve their business performance.
Certified by SHRM as a Senior Certified Professional and a Certified Professional Facilitator, Kimberly also holds a Master of Science in industrial/ organizational psychology.
Kimberly’s extensive background includes her role as an organization effectiveness leader for Coca-Cola; a Director of Consulting with the Hay Group; and she served in HR leadership roles in the healthcare, telecommunications, and hospitality industries.
Her critically-acclaimed book, The Firefly Effect (Wiley), gives leaders the tools to build creative, collaborative, and productive teams. It’s full of stories, techniques, and insights that are proven to increase a team’s effectiveness and deliver stronger business results.
Kimberly is passionate about helping leaders to ignite the creativity on their teams to deliver even better business results. She has collaborated with a wide range of organizations – from Fortune 10 to Fortune 500, nonprofits to universities – specifically to help them:Determine where they are going [Strategic Planning] Improve how they work together to achieve their goals [Team Effectiveness] Capitalize on the opportunities ahead [Innovation] Engage the entire organization in the journey [Change Management]
In addition, as a certified expert facilitator and partner to ExperiencePoint, an award-winning learning and development company, she has successfully facilitated more than 80 sessions over the last eight years with 2000+ participants for organizations such as Coca-Cola, Home Depot, the CDC, AT&T, Baxter, and Johnson & Johnson.
Specific Specialties:Strategic and Operational Planning Large Group Facilitation Transformational Change Group Dynamics & Team Effectiveness Innovation & Creativity Design Thinking Certified in HBDI, Five Behaviors, DiSC, Hogan Assessments Healthcare, Financial Services, Consumer Goods, Non-Profit/Govt. Sectors
“Our CEO customers wanted to move to a more interactive format for our annual leadership summit, so we adopted a roundtable approach. The discussions needed to be centered around strategic healthcare issues. Kimberly was a key element in working with our team to establish processes, moderator training and roundtable program deployment. Post program surveys showed that our attendees deemed the roundtables to be highly successful.”
Stephen Passalacqua, Vice President of Field Marketing
“Kimberly has a special talent for understanding the unique challenges faced by teams in today’s business environment. Her talent transcends awareness of issues and barriers to implementing solutions tailored to the individual or team. She is a valuable coach in the creation of high-performing organizations.”
Haven Riviere, VP Marketing Operations
“Kimberly clearly understands the balance an effective facilitator must strike between sparking creativity and driving results. The sessions she has led have all driven substantive outcomes that are having a positive impact on our business.”
Brad Shaw, VP Corporate Communications and External Affairs
“Your facilitation ability and people skills enabled a specialized, talented group of 21 Senior Directors and Special Staff members to come out of their fox holes and work together as an effective cross-functional team of experts. Thanks for a job well done.”
Colonel B.G. Lee, Chief of Staff, Logistics Command
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Janice Neitzel p>
Engaging, Analytical, Collaborative
Janice Neitzel, a senior manager, core facilitator, and trainer with Leadership Strategies brings 20 years of group facilitation experience to our team. With an MBA in Sustainable Management, Janice facilitates business, government and non-profit leaders using methodology while leveraging group dynamics to bring the group to consensus. She has the ability to hear a client’s needs to prepare a customized approach of best practices. Janice combines professionalism with her enthusiastic demeanor to lead a group to simplify complex issues and implement practical solutions.Strategic Planning Sustainability and Social Responsibility Project Planning Training Stakeholder Engagement Process Mapping and Database Redesign
She has facilitated and trained in various industries, such as AT&T (Telecommunications), BP (Energy), Baxter (Healthcare Devices), CNA (Healthcare Insurance), Discover Card (Finance), Kroger (Grocery), Solo Cup (Manufacturing), McDonalds (Restaurant), Sears (Retail), Compass Group (Food Service) and Unilever (Food Manufacturing).
With keen insight into the culture and motivation of non-profits, Janice has facilitated success for the Illinois Stewardship Alliance, Food Animal Concerns Trust, The Field Museum, The Art Connection, PAWS Chicago and more.
Janice was chosen to be part of a select team facilitating nationwide community-based stakeholder engagements for the US Department of Energy (DOE). She has provided facilitation training for the US Departments of Education (ED) and Environment (EPA).
An experienced consultant and project manager, Janice is CEO and Founder of Sustainable Solutions Group. Janice has published “Facilitating Sustainability Strategy” on GreenBiz.com, “Sustainable Sourcing to Innovate a Private Brand” in the Journal of Brand Strategy and was quoted in “The Business Case for Responsible Sourcing” in Store Brands Magazine. In addition to graduating Summa cum Laude with an MBA in Sustainable Management from the Presidio School of Management in San Francisco, Janice has a B.S. in Computer Science, graduating Magna cum Laude and with University Honors from Northern Illinois University. She was named NIU Woman Student Leader and earned the Dean’s Award for the Department of Computer Science.
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Susan Nurre p>
Encouraging, Inclusive, Flexible
As a Senior Manager with Leadership Strategies, Susan Nurre interacts directly with clients in the role of facilitator, consultant, and trainer. She has worked with notable companies such as American Airlines, American Airlines Cargo, AT&T, Nortel Networks, McAfee, and Computer Sciences Corporation.
One of Susan’s key strengths is her ability to work with clients to determine their needs and facilitate their success. She brings over 30 years of diversified experience in facilitating both large and small workshops including visioning, organizational change readiness, business requirements, team building, process modeling and improvement, strategic planning, issue resolution, and more. She consults with project sponsors and stakeholders, determining the impact of business change on their organization and developing the interventions required to minimize that impact. She has repeatedly played an instrumental role in assessing organizational culture, soliciting customer feedback, developing and implementing communication strategies, managing projects and team members, and developing and delivering training.
A Certified Professional Facilitator, Susan is a member of the International Association of Facilitators and has been a volunteer facilitator for America Speaks in 2002, 2010, and 2012. She is co-author of “The Big Picture: Creating an Ongoing Client Relationship” chapter in The IAF Handbook of Group Facilitation, and published The Facilitator, a quarterly professional newsletter for 15 years.
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Bill Olsen p>
Engaging, Impactful, Consensus-driven
Bill Olsen is a nationally-ranked professional facilitator and trainer focused on delivering accelerated results through Creative Thinking and Creative Problem Solving. Whether facilitating offsites, training groups or presenting workshops, he has a reputation for delivering dynamic offsites, tangible outcomes and strong consensus. He integrates purpose, processes and participants into workshops that are creative and interactive, while also being practical. (Okay, they’re fun!) A frequent conference speaker, he has a passion for accelerating performance. Having supported clients in 20 countries and 31 US states, he serves those with a genuine need for meaningful change.
As a US Navy Commander, Bill transitioned from service at sea, to managing Programs ashore. While leading a high-risk project in 1996 he trained in Creative Problem Solving. Applying creative facilitation as a manager, his project achieved unparalleled success and was awarded the Nation’s “Silver Hammer Award for Reinventing Government”. He began facilitating other high-risk Defense programs, accelerating other teams to early milestones and four more Silver Hammers. As a University professor he shared these Creative skills in original courses, which were formally recognized as “the most popular electives in the history of the University”.
Bill has been a full-time consultant since 1999 and a Senior Manager with Leadership Strategies since 2004, as he continues to accelerate results with clients, including:Corporations: P&G, Coca-Cola, Disney, Caterpillar, Nokia, Novartis, PWC, MITRE, CACI, multiple Banks & Credit Unions, Cisco Systems, GHD-US, CWCO, EMCOR & more. Government: EPA, DOT, DOE, NOAA, DHS, GSA, FDA, HHS, NIH, NASA, OMB, VA, Municipal Depts of Public Works, Chambers of Commerce & the government of Jamaica. Military: Major Programs in all services, incl. offices of Sec. of Defense, AF & Navy, incl. programs in Warfare Systems R&D, Medical, SBIR, Mine Countermeasures, Safety & IT. NFPOs: 60+ Global, National & Regional associations, non-profits & communities. Includes dozens of major Health care, Health research & Social Service associations.
Some highlights of his experience & qualifications:Facilitation of a wide variety of complex technical, programmatic and political issues. Lead facilitator of national-level Summits & conferences, incl. large facilitator teams. Lead facilitator of executive offsites, strategic Thinktanks and team-building retreats. Facilitator of Partnering projects involving multiple stakeholders & complex issues. Professionally Certified® in MBTI, KAI, NBI, WSP, CPS, EF, SP & 7 Levels of Change. Holds active US Defense Security Clearance & regularly supports classified programs. Lead trainer of LSI courses in Facilitation, Strategic Planning, Masterful Meetings, and his own courses in Change Management, Creative Thinking & Creative Problem Solving.
Testimonials: “Accomplished more in 4 months than the previous 4 years”… “Doubled our size”… “Tripled our market share”… “Achieved our 5 yr goals in 9 months”… “Nailed our 3-yr milestone in just 7 months”… “Reached our 25 yr Vision in months”… “First time we’ve ever had consensus, ever!”… “I never knew Strategic Planning could be this much fun”… “Your passion & ability to transfer skills are exciting!”… “The very best training I’ve ever experienced, ever”… ”Valuable, Insightful, Practical, Funny, Entertaining, Astounding experience!”…“Nr. 1 of 16 presenters in our Leadership Program”
Bill is a Certified Professional Facilitator® (CPF), and a regular keynote presenter in conferences focused on Facilitation and Creativity. He has served as Advisor or Member to Association Boards, and is consistently listed in the “Top 20 Facilitators” of the global FindaFacilitator.com database. Representing Leadership Strategies in Washington DC, Bill Olsen provides his services globally.
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Wayne Pendle p>
Captivating, Caring, Capable
Wayne Pendle is a Senior Manager with Leadership Strategies (LSI) — a firm specializing in providing clients with professional facilitators to lead sessions in strategic planning, process improvement, information needs analysis, and issue resolution. The organization also focuses on teaching leadership training classes in group facilitation, consulting, project planning, team building and management excellence.
Wayne has 20 years of extensive technology, logistics, business and leadership know-how through his years as an Army officer and business consultant. His skills and expertise at understanding static processes as well as mastering the dynamic challenges of people has allowed him to influence a wide range of organizations – from Fortune 100 executives to leaders of start-up tech firms. He has developed a reputation for communicating in a practical, dynamic, and interactive manner. As an instructor, many have evaluated the training that Wayne presents as “the best course ever taken.” Those classes include The Effective Facilitator, The Facilitative Consultant, Masterful Meetings, Facilitation for Trainers, and The Seven Separators. His most recent project was to take LSI’s flagship course, The Effective Facilitator, and redesign and modify it into a 100% virtual course called The Effective Virtual Facilitator. Not only it is taught virtually but the facilitation principles and best practices are skillfully modeled throughout the training.
Wayne is a member and serves as current chairman of LSI’s Core Team Council. The purpose of this council is to provide a bridge between the leadership team at LSI and the Core Team Members (approximately 40) around the world.
He has a B.A. in Psychology from Furman University, an M.B.A. and M.S. in Management from Colorado Technical University and is pursuing his doctorate in Organizational Leadership. He lives in Fairhope, AL with his wife and three children.
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Leigh Ann Rodgers
Leigh Ann Rodgers p>
Energetic, Flexible, Optimistic
Offers Extensive Experience in:Facilitating strategic and team building workshops Leadership and Career Coaching, both individual and groups Learning & Development design and delivery of leadership and communication training
Leigh Ann is a thought-leader in maximizing employee engagement and improving team dynamics. She has been recognized by leaders around the world for the ability to get tough and resistant teams to open up and participate actively. She is collaborative and flexible, working to meet the unique needs and expectations of each client, partnering with them to help resolve issues and reach their goals with her positive energy and thought-provoking questions.
As an IAF Certified Professional Facilitator with 20 years of experience in the human development field, Leigh Ann is a skilled coach, trainer, and meeting facilitator working in North America, Canada, Europe and Asia with numerous Fortune Global 500 companies to help leaders cultivate cultures that are both highly productive and positive.
For over two decades, Leigh Ann has cultivated a passion for people and teams. Motivated to provide solutions for the common challenges that all leaders and organizations face, she channeled her passions into creating the Better Teams Model and Assessment which includes five components, all critical for a high-performing team: Alignment, Readiness, Happiness, Leadership, and Trust. She has also developed Team Building In-A-Box, a self-guided workshop kit for leaders based on DISC communications styles that is used by teams around the globe.
As a speaker, facilitator, coach, and trainer, Leigh Ann brings a sense of excitement and connection to help improve team alignment. Her individualized approach provides measurable, actionable goals giving leaders clear next steps to help change the culture of the organizations in which they lead. Teams in the modern business environment are comprised of many interconnected and complicated elements; Leigh Ann helps break down these components in a more manageable way to increase engagement amongst teams of all types.
During her time as a Human Resources Manager for SunTrust Bank, Leigh Ann developed and delivered a successful three-month, eight-course management training program for the company’s managers and supervisors designed to train employees in the fundamentals of management. As a Career Management Consultant with Right Management, a global career expert within ManpowerGroup, she coached over 100 leaders to discover and seek new career opportunities. Fueled by a keen sense of empathy and a desire to understand all perspectives on the team, Leigh Ann proved to be instrumental in significantly improving relationships for a major consulting organization faced with a conflict between their leadership team and more than 20 contractors.
Leigh Ann has been recognized for her volunteer service, serving as the Vice President of Programming for the Southeast Association of Facilitators where she was honored with the President’s Award for two consecutive years. She also volunteers regularly to facilitate non-profit organizations including Dress for Success and the Atlanta Initiative Against Anti-Semitism.
Representative Clients/Accomplishments Include:· The Kellogg Company (Kellogg’s)
· Georgia Leadership for School Improvement (GLISI)
· JRS Biodiversity Foundation · SunTrust Bank
· Leadership Strategies
· Urology Centers of Alabama
· C2 Education
· Center for Disease Control (CDC)
Education:Master of Education, The University of Georgia Bachelor of Psychology, Minor in Business, Presbyterian College
Certifications and Authorizations for Assessments and Courses:Certified Professional Facilitator, International Association of Facilitators Authorized Distributor and Facilitator for Team Coaching International Certified, Blessing White’s course, Distinctive Leadership Certified, Leadership Strategies’ courses, The Effective Facilitator, Masterful Meetings & Engaging Trainer Authorized in Wiley’s Everything DiSC Certified, Thomas-Kilmann Conflict Modes Certified, Better Teams Assessment ASTD Certificate in Instructional Design
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Jeff Ross p>
Jeff Ross is a Senior Manager with Leadership Strategies, Inc. He is a certified instructor for our firm’s flagship course – The Effective Facilitator, and our management excellence course – From Management to Leadership. Since May of 2000, Jeff has trained over a 1000 people in the facilitation principles.
Jeff’s primary focus has been on developing the skills of newly promoted and existing leaders, and facilitating group meetings to discover inconsistencies and implement solutions for organizational change. His expertise has been noted by session participants who have commented on his keen ability to model techniques presented, and create an enthusiastic and enjoyable learning environment.
Prior to Leadership Strategies, Inc., Jeff was a Project Manager and Senior Facilitator with Delta Air Lines Inc., responsible for managing the creation, implementation and delivery of leadership development training. He was also certified through Delta Air Lines to facilitate the Time Management and Situational Leadership II courses, respectively designed by Franklin Quest and Blanchard Training & Development, Inc. Jeff also facilitates Change Management courses for Executives, Managers and Individual Contributors, The 4 Disciplines of Execution and The 7 Habits for Highly Effective People, Leading at the Speed of Trust and Five Choices of Extraordinary Productivity. For the past 15 years, Jeff has had extensive public contact and training experience with all levels of management ranging from frontline and mid-level management to senior and executive level management. Jeff currently focuses his work in facilitating and consulting in Strategic Thinking and Planning and Lessons Learned Facilitated Sessions. Jeff’s client list ranges from The CDC Leadership Management Institute, National Australian Bank, Price Waterhouse Cooper, Atlanta Journal Constitution and a host of others in the US and Europe.
Jeff received his B.A. in Business Management at Morehouse College in Atlanta, Georgia. Jeff is a licensed pilot and enjoys flying small aircraft, water skiing and cherishing his time with his wife and 9 year old daughter Lindsey.
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Mark Smith p>
Provocative, Energetic, Experienced
Mark S. Smith uses his many talents as a professional facilitator, executive coach, change agent, and organizational development consultant to work with leaders to position their organizations for long-term success.
Known for his versatility and ability to inspire critical behaviors to reach targeted results, Mark has worked with dozens of senior teams and boards of Global 1000 Multi-National Corporations and Non-Profit Organizations to enhance decision-making and build leadership competencies. Mark has worked in North America, South America, Europe, Africa, the Middle East and Asia.
Mark facilitates senior teams to align around common goals and priorities. Among other areas, this skill enables him to work in environments requiring the integration of business units, the breaking down of barriers to develop high performing leadership teams and planning sessions requiring high levels of collaboration. He is adept at bringing disparate ideas into Strategic Plans and aligning teams around implementation of those plans.
Among his current and former clients are:Bristol Myers Squibb Weichert, Realtors Mondelēz International Wm. Wrigley Company Kraft Foods Europe Archer Daniels Midland AXA Financial Bill and Melinda Gates Foundation IBM International Finance Corporation Pricewaterhouse Coopers Mars Novartis Pharmaceuticals Prudential
Mark’s business experience began with IBM in 1984, after which he held senior positions with growing firms in the United States, Hong Kong, Brazil, and Switzerland. He is also a seasoned entrepreneur, having founded and grown a strategic consulting practice, before transitioning it to a multinational consulting group.
Mark is also a sought-after executive coach. His focus areas for coaching include enhancing communication through authenticity, building relationships, developing high performance teams, personal brand development, achieving inspirational leadership, and creating a culture of candor and trust. Through compiling his most impactful coaching lessons, Mark authored “Distinctions: 52 Lessons in Leadership” which was published in 2015.
Mark’s areas of expertise include:Senior Leadership Alignment High Performance Team Development Development of common agendas to drive functional progress Strategic Decision Making Action Planning Collaboration Frameworks
He also partnered with Stanford University to provide coaching to CEOs of high growth companies as part of the Stanford Executive Program- “Leadership for Growth.” The program combines facilitation and executive coaching to drive business results. Now in its fourth year, the program has won numerous awards for its innovative approach to CEO learning and problem solving.
Background and training
Mark earned his M.B.A. with a focus in Operations Management from Syracuse University and a Certificate in International Business from Pace University of New York. He has a B.S. in Industrial and Management Systems Engineering from The Pennsylvania State University. In 1992, Mark co-authored the professional guide, Principles of Business Engineering, which later became the framework for the Business Strategy and Process Improvement methodology deployed by the U.S. Department of Defense. Mark has facilitated hundreds of strategic-planning, business-process transformation interventions and workshops across a wide range of commercial, non-profit and government organizations.
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Stuart Smith p>
Focused, Purposeful, Outcome
Stuart Smith is a results-focused professional who has facilitated over 1000 meetings, workshops, planning sessions and retreats.
In addition to facilitating all types of decision-making, problem-solving and team building sessions, he has facilitated or co-facilitated seventeen strategic planning sessions over the past three years for business, government and not-for-profit clients.
Stuart began facilitating small-group leadership programs in the US Army. Now he focuses his facilitation and consultation on helping people and organizations improve their ability to plan and execute business improvement strategy and deal with change.
He has solid, “real world” experience leading large-scale change initiatives, helping organizations both install and realize the benefits of Customer Relationship Management and Enterprise Resource Planning technology systems.
He has an extensive training background and earned his Bachelor’s of Science in Workforce Education from Southern Illinois University (Carbondale) and a Master’s of Education from Seattle University. Stuart is a life-long learner and student of Dr. Edwards Deming’s Quality Philosophy. He has an in-depth understanding of Systems Theory and how people work most effectively in organizations.
Stuart believes that the “science and art” of facilitation is the most effective way to help people envision a preferred future and create a plan to achieve it. He has developed his facilitation skills over the past twenty-five years earning recognition in the field and attaining the following professional certifications:Certified Professional Facilitator (CPF), International Association of Facilitators
Stuart is also a well-rounded business leader and also holds certifications in the following professional fields:Senior Professional of Human Resources (SPHR), Society for Human Resource Management Certified Manager of Quality and Organizational Excellence (CMQOE) and Senior Manager, American Society for Quality (held since 2004 will recertify in 2012) Trained Six Sigma Champion (Smarter Solutions), Black and Green Belt (GA Tech) Trained Change Management Practitioner, Conner and Associates
He is a Board Member of the Atlanta Society for Human Resources (SHRM) and a member of SHRM national. He is active in the Southeast Association of Facilitators, the Association of Strategic Planners (ASP) and the American Society for Quality.
Stuart is also an active volunteer in his community and has facilitated pro-bono sessions for:The United Way Community Investment Process The Rotary Club of Rockdale County Mercy Heart Clinic, a healing ministry of Jesus Christ providing health care to those in need The Early Learning Initiative of Rockdale County, providing access to quality education The Rockdale County Chamber of Commerce – Community Leadership Program
Stuart is a Rotarian and lives by the Rotary Motto “Service Above Self.” He is a Paul Harris Fellow, has been awarded the Pat Adkins “Rotarian of the Year” and maintains perfect meeting attendance. Stuart is also a distinguished veteran and supports the Wounded Warrior program. He is involved in several Veterans organizations.
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Andrea Young p>
Enthusiastic, Interactive, Inclusion
Andrea Young is a facilitator, planner, and trainer at Leadership Strategies specializing in needs assessments, process analysis and strategic planning. Andrea has been delivering facilitation training workshops, collaborated and executed plan development and facilitated process improvement sessions for more than 13 years, working with clients ranging from volunteer and paid first response organizations to government sector and non-governmental organizations such as for-profit conglomerates, volunteer-based organizations, hospitals and institutions of higher education.
In addition to her Core Team work with LSI, Andrea is currently working with the National Center for Campus Public Safety (NCCPS), a start-up non-profit organization funded through the Department of Justice, Bureau of Justice Assistance. She has been responsible for interpreting the language of the cooperative agreement submitted to DOJ and taking the concept of the NCCPS program to actualization, successfully implementing a nationally recognized educational program in under 18 months. Andrea has developed and facilitated more than twenty critical issues in higher education forums with practitioners from colleges and universities around the country.
Andrea’s professional history, combined with her experience in customer service and as a volunteer, has provided her with the skills and ability to work with clients of diverse backgrounds to gain consensus. Her approach to facilitating is enthusiastic, interactive, and most importantly, drives results. Andrea creates a safe, personal, and energized environment in which all participants get involved, are challenged, and contribute to the success of the group. Andrea works to assist clients in translating their needs into achievable outcomes. She then collaborates with the client to map out the best process to reach their objectives using a variety of methods and techniques, vesting accountability with participants to ensure success.
Early in her career, Andrea satisfied her desire to give back to the community through working with AmeriCorps in a joint venture with Habitat for Humanity as a volunteer coordinator during which time she was responsible for volunteer management and donations. She has worked with governmental and non-governmental organizations, including technology firms, conglomerates, dozens of institutions of higher education, the American Red Cross, Little Brothers Friends of the Elderly – Boston, the New England Radiological Health Compact, the New England Transportation Consortium, multiple state agencies, the InfraGard, FEMA, the United State Postal Service, and several hospitals and health departments, among many others.
Andrea has been invited to speak at National Homeland Security Conferences on the processes utilized for reporting on preparedness, and her policies and procedures in grants management and programmatic monitoring have been listed as a Best Practice nationally. Andrea’s internally developed courses have been delivered to hundreds of participants at the local and state level, and she has been invited to provide these trainings to the Federal Emergency Management Agency (FEMA).
Andrea earned her Bachelor’s degrees in Business Management and Accounting from Norwich University and her Master Exercise Practitioner designation from the Emergency Management Institute.
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